4 TOTAL REVIEWS
Horrible Cusomer Service
I would not use this company. I took a chainsaw there that started fine but after I turned it off it had to cool down to start again. They told me 1 week to give me a call it was 3 weeks and I had to call them. They told me they couldn't start the saw and it was over $200 to fix it including an air filter I bought from them previous to running the saw twice. I honestly don't think they even looked at the saw but tried to sell me a new one and took my $50 deposit. The saw is old but would start when I took it there. BUYER BEWARE. When I picked up my saw they gave it back to me in pieces disassembled in a plastic grocery bag. They should be ashamed of themselves. I payed you $53.50 to look at it at least put it back togethor. Horrible
User's recommendation: find someone else.
Was pissed but now a customer again.
I wasn't happy with dobosh center so a year ago I starting going to another dealer with my business. Since that time I found the other dealers service terrible and the employees were not at all helpful. At least dobosh stocks a lot of parts and their mechanics are very good. I had one of my units at the other dealer three times and paid for three repairs before I took it to dobosh and they finally fixed it right. It worked great all summer. I stopped in 3 or 4 times this summer and noticed how extremely busy they were so they must do something right. I said I would never go back to dobosh but I did and I'm glad. Even the counter employees were friendlier than the other dealer.
Bethel Park, Pennsylvania
Reason of review
Good customer service
Went to dobosh center in pleasant hills to purchase parts for my Honda mower...they are the most unprofessional staff in this neighborhood.....firstHad to wait until the one girl sitting at the desk got off Facebook and then this tall balding grouch approaches me and when I explained what I was looking for he acted as if I was bothering him....I heard as I was leaving that he was upset because he wanted to go to lunch....what happened to the customer comes first.....will never return to this business again..many of my neighbors have since told me the same thing....just rude rude rude service at dobosh center
Poor customer service
An employee named Stewart was very rude, arrogant and dismissive with my husband and myself when we went in to purchase a lawn mower...didn't appear he wanted the sale and just brushed us off...not another customer in the building so he had nothing to do but give us attention, but chose to walk away as he addressed us. We had previously been in the building the evening before but was addressed but left because the two people working, one of them Stewart were with other customers, but decided to return the next day. We were pleasantly greeted by a female employee and was told that Stewart would be able to help us with sales...so we waited until he came over and from the start was ruden
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