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Dobbies

Dobbies

www.dobbies.com
What is your customer experience with Dobbies?

Dobbies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dobbies has a 3.4 star rating based on 2 customer reviews. Consumers are mostly neutral and the rating split is about 50% positive and 50% unfavorable. Reviewers value the website, discounts, and low price level; pros note they sell great items while cons flag non effective customer service and a caution to be wary when ordering garden machinery.

Key Takeaways for Future Customers

  • Read Dobbies reviews and check membership perks before ordering.
  • Expect good prices and useful discounts and special offers.
  • Consider caution when ordering garden machinery or timed gifts like a birthday gift.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and no callbacks.
  • Order delays and unresolved issues for gift orders reported.
  • Potential issues with order resolution, refunds, or follow up from support.

Positive Feedback

Customers praise the product selection; reviewers value the website experience, discounts, and the low price level.

View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Resolved
Pamela L Jey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stowmarket, Suffolk

Resolved: Birthday gift

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Updated by user Nov 25, 2025

A voucher for my birthday. Get in touch they will sort the problem.

Original review Nov 10, 2025

Am I going to receive my birthday gift next year, after being a member for a few years now. Answer.,

View full review
Claire O Rhy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fed up Customer

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AI Highlights
  • - Order placed 5 December 23 as a Christmas gift.
  • - Customer service promised to locate the item and call back but never did.

My order was placed 5 December 23 as a Christmas gift. I have called customer service numerous times just to get fobbed off with promises they would locate item and call me back.

They never call back and I am still waiting resolution. SO POOR DOBBIES

Loss:
$200
Pros:
  • Sell great items
Cons:
  • Non effective customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Be wary when ordering garden machinery

View full review

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