Incompetent

I called for carpet cleaning, was scheduled and given a two hour window. I moved all my furniture and waited for 3 hours. When I called DND carpet cleaners they apologized and said that the technician could not get to our home that day, and they forgot to call me. They rescheduled for the following day and did not show again. When I called they said that they did not service my area. When I asked how they could not know that important fact when I initially called, and how could they schedule me twice there was no explanation. Really... I question the quality of work a company will perform if they do not even know where their service area is.
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ID
#604575 Review #604575 is a subjective opinion of poster.
Location
Minnesota, United States
Cons
  • Their lack knowledge of business
Reason of review
Wasted my time
Loss
$150
Preferred solution
Fix the problem at their office

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