Dna Solutions Reviews
Dna Solutions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating based on 2 reviews; consumers are mostly dissatisfied. Dna Solutions reviews note repeated service and result failures and concerns about reliability.
Positive Feedback
The website and product offerings are cited as positives, with clear test options available.
Negative Feedback / Risk Areas
- Frequent customer complaints about incorrect processing and alleged false results affecting families.
- Billing and refunds issues include unexpected debits and refused refunds after payment.
- Poor customer service experiences, including hostility from a reported CSR manager.
Key Takeaways for Future Customers
- Expect potential delays and verify shipment tracking when ordering tests.
- Document all communications and watch statements for unauthorized charges.
- Consider alternatives if reliable, verifiable results and responsive customer service are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating based on 2 reviews; consumers are mostly dissatisfied. Dna Solutions reviews note repeated service and result failures and concerns about reliability.
Positive Feedback
The website and product offerings are cited as positives, with clear test options available.
Negative Feedback / Risk Areas
- Frequent customer complaints about incorrect processing and alleged false results affecting families.
- Billing and refunds issues include unexpected debits and refused refunds after payment.
- Poor customer service experiences, including hostility from a reported CSR manager.
Key Takeaways for Future Customers
- Expect potential delays and verify shipment tracking when ordering tests.
- Document all communications and watch statements for unauthorized charges.
- Consider alternatives if reliable, verifiable results and responsive customer service are priorities.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Account Number
- - Left a message hoping for a callback.
- - Trying to submit a payment.
- - A payment was debited yesterday; unsure if it was the due payment.
I called and left a message. Hopefully someone will get back to me because I was trying to submit a payment to you. I noticed that a payment was debited from my checking account yesterday, I am unsure if that was the payment of which I was supposed to make today??
Miami, Florida
Do not go through them
In this case the testing center in ft Lauderdale Florida e mailed fraudulent results however they used their name as the testing company so one will be just as guilty as the other. It's a sick
Preferred solution: Criminal charges
Nicole is a horrible CSR
- - Ordered sister-to-sister DNA test but got a complete siblings test by mistake.
- - Nicole claimed the email was sent in error and offered to cancel.
I was so excited to order a sister to sister dna test to see if we have the same father. I ordered and then I get an e-mail for dns solutions stating they are sending me a complete siblings test which is NOT what I ordered.
When I called them, "Nicole" who claimed to be the Customer Service Manager got VERY indignant, stating they sent me the e-mail in error. I asked her to send me an email to that affect so that later, if they send the wrong stuff to me, I will have proof that I tried to resolve the issue.
Nicole told me I "didn't have to talk like that and that if she will just cancel y order" WOW! All that because DNA Solutions is processing orders INCORRECTLY!
- Website and products offered
- Nicole
- Your csr manager
Preferred solution: Deliver product or service ordered
Livingston, Scotland
False results
- - Requested a DNA paternity test; received a non-match by phone, no letter.
- - Believes the test was fake; seeks information and may involve a lawyer.
I requested a dna test to prove the father of my son and I got a call with no letter sayin the result was not a match. I no for a fact that who my sons father is.
So for the past 3 years my son has now missed out on his birth father because this test was a fake or a dud test. I would like more info on this as I will be speaking to my lawyer tomorrow about this matter.
If I hear no reply from yourselves I will be reporting this to the papers. As you have ruined my sons life so far.......
DNA solutions
- - Charged $375 for a grandparent testing kit on March 16 with a 5 business day promise.
- - Two weeks later the kit never arrived and no refund was issued.
I ordered the grandparent testing kit on March 16th. The company immediately took $375 US from my credit card and promised the kits would arrive in about 5 business days. Two weeks later I phoned them again and was told my kit was "being re-mailed". Another phone call and again I was told the kit was on it's way. At the last phone call I was told to just swab the people involved with q-tips and put them in an envelope.
It is now over a month since this group took my money and has provided no service. Refund? Nope!
I know this is an old compliant but I am having problems with this company. I would not recommend them if you want accurate results. With DNA solutions you will be throwing your money away.
Hospitals, Clinics and Medical Centers Expert Talks
4th COVID Vaccine, Monkeypox, Mask-Optional Policy
Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.
Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.
Companies Similar to Dna Solutions
Paternity USA
“I am actually more than just satisfied with PaternityUSA; it’s the best choice I could have made! This...“
LifeMD
“This is a total scam. You take credit card # on June 30 and I go through 10 phone calls till I finally...“
Human Longevity
“2 charges on my account that I did not make. No answer to my phone call. Be very careful on the internet...“
Doctor On Demand
“I need evaluation from EDC licensed EU approved/certified psychologist to be fit for my career/ work.so...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Going through the exact same thing with these idiots my ex had 14 perfect matches tell him he isn't the dad but didn't figure on the fact my daughter has UPD so the other non matches are exact copies of my dna. Thanks alot for distroying my family next time ask for a mother to be tested to
I am having the exact same problem with this lab right now. They gave me a false negative. I will be speaking to a lawyer.
You ruined his life by sleeping around and not being responsible.TELL YOUR ATTORNEY THAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Do you work for dna solutions because that is the exact thing i was told by them
Yes the person does it is the exact same line they used on me. By the way DNA solutions congratulations I'll be seeing you in court had another 6 DNA tests done from company's around the world they all came back with the same results your results was wrong.
I used DNA solutions in Australia tell me my partner isn't the dad sorry DNA solutions 4 different companies have said your wrong and shouldn't be testing DNA I now have to spend more money to get a legal test done to prove my child is his to bad my child had tried to harm her self over your false test results
You obviously work for them. How can you sleep at night when your name is listed on so many false tests.
Your one company that will be shut down soon. Complaints go back more then 10 years but this time you got the right one to mess with.