Chris B Tzm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Overcharged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I recently had Dluxe repair the suspension on my Mercedes S550. It has a complex system called airmatic.

I looked up the part online and saw that it could be purchased for less than $500.00. I also learned that the labor time to replace it was two hours or less.so about $200.00. Depending on what company you purchase the strut from and the shop that you use, the total cost should be $800.00 to $900.00. I was charged over $1600.00 for the repair.

I feel that I was taken advantage of. I believe that the owner misrepresented the cost of the part and way overcharged on his labor.

View full review
Loss:
$800
Cons:
  • Overcharged

Preferred solution: Price reduction

User's recommendation: I would not bring my Mercedes back to this shop.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article