DLS Worldwide
DLS Worldwide Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating from 5 reviews; consumers mostly dissatisfied with high prices, 80% unfavorable distribution, frequent delivery, tracking and exchange/refund problems.
Positive Feedback
Some customers reported a DLS representative who returned calls and provided status updates when freight was located.
Negative Feedback / Risk Areas
- Recurring DLS Worldwide customer complaints about high labor and pickup charges and opaque billing.
- Frequent reports of missing or severely delayed deliveries and unreachable tracking.
- Damage on arrival with slow or stalled refunds and claims handling.
- Allegations of fraudulent or fake online shop experiences associated with shipments.
Key Takeaways for Future Customers
- Check DLS Worldwide reviews and verify all charges before booking with this shipper.
- Document shipments, keep photos, and insist on written inspection for claims and refunds.
- Consider alternative carriers for time-sensitive or valuable freight and confirm customer service reliability.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.6 star rating from 5 reviews; consumers mostly dissatisfied with high prices, 80% unfavorable distribution, frequent delivery, tracking and exchange/refund problems.
Positive Feedback
Some customers reported a DLS representative who returned calls and provided status updates when freight was located.
Negative Feedback / Risk Areas
- Recurring DLS Worldwide customer complaints about high labor and pickup charges and opaque billing.
- Frequent reports of missing or severely delayed deliveries and unreachable tracking.
- Damage on arrival with slow or stalled refunds and claims handling.
- Allegations of fraudulent or fake online shop experiences associated with shipments.
Key Takeaways for Future Customers
- Check DLS Worldwide reviews and verify all charges before booking with this shipper.
- Document shipments, keep photos, and insist on written inspection for claims and refunds.
- Consider alternative carriers for time-sensitive or valuable freight and confirm customer service reliability.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
You charging hamali labour charges per corton or bag 20/- which very high when compared with other transports
sir we have booked parcels from Hyderabad to Nizamabad on 28th and 29th February-2024.. Shivani Fabrics, Gayathri nagar, Nizamabad Lr No.
***3/226800, ***3/226863, 3/226792 ,total 5 parcels .. at nizamabad they are charging labours fee as 20 per download and pick up charges 20/- total per parcel 40/- . when compared with any transport it huge amount.
we suggest you to look in to the matter very seriously and resolve our issue at nizamabad. for further any reference call me on 990881**** Gopi Krishna
Preferred solution: Price reduction
User's recommendation: no... it is expensive when you labor charges.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery never arrived
Unable to track shipment with number provided. The site is not reachable.
Package was to arrive 3 weeks ago and still nothing. Unable to speak with anyone regarding this issue.
Absolutely terrible service. I would NEVER use this shipper.
- Product lost
- Poor service
- No delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Do not use this shipper!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived email pkg ready for delivery. Wanted $1.70. Looks like fraud. Wanted to report it.
Same as above. I would like to have information about company policy.
Cost for delivery. Never used your services.
User's recommendation: Check for fraud
Can not get my package
I have attempted 11 times my shipper has also tried to resolve my package in holding . Can not get any resolve for delivery or pick up. Very very very frustrated
User's recommendation: Use another company if you want anything delivered in North America
Product related queary
Company send fake product digtalmaart online shopping site is fake show something and send fake product
Preferred solution: Full refund
User's recommendation: Digitalmaart is a fake online shopping site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy freight is missing
Service associate with Health Point gave me a direct number to their carrier. While I wasn't able to get ahold of them I got a call back from DLS representative who advised me what was going on and when my freight would be
Preferred solution: Let the company propose a solution
User's recommendation: Good responsive company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy freight is missing
My freight was supposed to be delivered 9/9. It's still not there as of 9/13. I'm losing ~$1500 a day
User's recommendation: Run away
DLS took my money, Damaged my freight.
An email came telling me to go ahead and assess the possibility of fixing the washer. I took the top and front off and sent pics of damaged front and side panels and needed parts to fix.
They changed their mind and told me to repack it.
My washing machine was replaced with a new machine and the damaged machine picked up, all at no charge to me.
Though it took a while I'm satisfied with the outcome ( will be sure to unpack future orders before driver leaves.)
DLS worldwide/rr donnelly
was supposed to deliver my $1500 front load washer september 12th, it arrived september 13.
The driver left in a hurry before we could unpack to look at.
We unpacked the machine and found the side and front corner caved in possibly to the drum, distorting the door.
Apparently hit by something big like forklift.
The box was still straight hiding the damage until unpacked, but the cardboard is imprinted at the site of the damage.
We sent photos of the damage immediately.
They requested we save the machine and packaging for their inspection.
The machine is still where they left it.
Its October now and still they have done nothing, now claiming the driver has a clear receipt. We saved all the packaging as they requested and have been waiting weeks for an inspector who MIGHT come to inspect the damage.
"MAYBE they MIGHT do something but it will take TIME"
Meanwhile I have an unusable washer, I cant return it, I cant fix it!
I have to get ANOTHER washer while I wait for DLS Worldwide to decide if they are going to make good on this disastrous delivery.
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Who was the delivering carrier. DLSW is 3PL. They don't have any assets.
That's hilarious! the retard who wrote this doesn't even know what they are talking about.
DLS Worldwide /RR Donnelley are a 3PL. They don't have any truck. They carrier they hired are the ones who damaged the freight. File a claim with DLS Worldwide.
I'm sure they will help to get you a new washer. They are a fortune 200 company.
They not worried about your $1500 front loader. Go watch a soap opera or something.
buy your appliances locally, local delivery, LTL carriers arent really a good match to ship appliances. This is todays economy - you think you are "saving money " bc you found that washing machine online for $ 200 less than a local store ? guess again
I recieved a free replacement washer and the trucking company picked up the damaged washer, so alls well that ends well.
My thanks to Mary at Professional Laundry Systems for help in resolving this matter.