Mardella Not

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Verified Buyer

You charging hamali labour charges per corton or bag 20/- which very high when compared with other transports

DLS Worldwide - You charging hamali labour charges per corton or bag 20/- which very high when...
DLS Worldwide - You charging hamali labour charges per corton or bag 20/- which very high... - Image 2
DLS Worldwide - You charging hamali labour charges per corton or bag 20/- which very high... - Image 3
DLS Worldwide - You charging hamali labour charges per corton or bag 20/- which very high... - Image 4
sir we have booked parcels from Hyderabad to Nizamabad on 28th and 29th February-2024.. Shivani Fabrics, Gayathri nagar, Nizamabad Lr No. ***3/226800, ***3/226863, 3/226792 ,total 5 parcels .. at nizamabad they are charging labours fee as 20 per download and pick up charges 20/- total per parcel 40/- . when compared with any transport it huge amount. we suggest you to look in to the matter very seriously and resolve our issue at nizamabad. for further any reference call me on 990881**** Gopi Krishna
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Loss:
$100

Preferred solution: Price reduction

User's recommendation: no... it is expensive when you labor charges.

Suzanne B Act

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Verified Reviewer

Delivery never arrived

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Unable to track shipment with number provided. The site is not reachable. Package was to arrive 3 weeks ago and still nothing. Unable to speak with anyone regarding this issue. Absolutely terrible service. I would NEVER use this shipper.
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Cons:
  • No delivery
  • Poor service
  • Product lost

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use this shipper!!!

Paul R Mgh

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Verified Reviewer
| map-marker Tampa, Florida

Received email pkg ready for delivery. Wanted $1.70. Looks like fraud. Wanted to report it.

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Same as above. I would like to have information about company policy. Cost for delivery. Never used your services.
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User's recommendation: Check for fraud

Kasee Neh
map-marker Trenton, Ontario

Can not get my package

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I have attempted 11 times my shipper has also tried to resolve my package in holding . Can not get any resolve for delivery or pick up. Very very very frustrated
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User's recommendation: Use another company if you want anything delivered in North America

Vivek S Lyc
map-marker Shimla, Himachal Pradesh

Product related queary

Company send fake product digtalmaart online shopping site is fake show something and send fake product
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Loss:
$23

Preferred solution: Full refund

User's recommendation: Digitalmaart is a fake online shopping site

Corita Xgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Midland, Texas

My freight is missing

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Service associate with Health Point gave me a direct number to their carrier. While I wasn't able to get ahold of them I got a call back from DLS representative who advised me what was going on and when my freight would be
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Loss:
$3166

Preferred solution: Let the company propose a solution

User's recommendation: Good responsive company

Corita Xgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Worth, Texas

My freight is missing

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My freight was supposed to be delivered 9/9. It's still not there as of 9/13. I'm losing ~$1500 a day
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User's recommendation: Run away

sean L Bqd
map-marker Beaverton, Oregon

DLS took my money, Damaged my freight.

Updated by user Oct 31, 2013

An email came telling me to go ahead and assess the possibility of fixing the washer. I took the top and front off and sent pics of damaged front and side panels and needed parts to fix.

They changed their mind and told me to repack it.

My washing machine was replaced with a new machine and the damaged machine picked up, all at no charge to me.

Though it took a while I'm satisfied with the outcome ( will be sure to unpack future orders before driver leaves.)

Original review Oct 01, 2013
DLS worldwide/rr donnelly was supposed to deliver my $1500 front load washer september 12th, it arrived september 13. The driver left in a hurry before we could unpack to look at. We unpacked the machine and found the side and front corner caved in possibly to the drum, distorting the door. Apparently hit by something big like forklift. The box was still straight hiding the damage until unpacked, but the cardboard is imprinted at the site of the damage. We sent photos of the damage immediately. They requested we save the machine and packaging for their inspection. The machine is still where they left it. Its October now and still they have done nothing, now claiming the driver has a clear receipt. We saved all the packaging as they requested and have been waiting weeks for an inspector who MIGHT come to inspect the damage. "MAYBE they MIGHT do something but it will take TIME" Meanwhile I have an unusable washer, I cant return it, I cant fix it! I have to get ANOTHER washer while I wait for DLS Worldwide to decide if they are going to make good on this disastrous delivery.
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Loss:
$700
4 comments
Guest

Who was the delivering carrier. DLSW is 3PL. They don't have any assets.

Guest

That's hilarious! the retard who wrote this doesn't even know what they are talking about.

DLS Worldwide /RR Donnelley are a 3PL. They don't have any truck. They carrier they hired are the ones who damaged the freight. File a claim with DLS Worldwide.

I'm sure they will help to get you a new washer. They are a fortune 200 company.

They not worried about your $1500 front loader. Go watch a soap opera or something.

Guest
reply icon Replying to comment of Guest-1165496

buy your appliances locally, local delivery, LTL carriers arent really a good match to ship appliances. This is todays economy - you think you are "saving money " bc you found that washing machine online for $ 200 less than a local store ? guess again

sean L Bqd

I recieved a free replacement washer and the trucking company picked up the damaged washer, so alls well that ends well.

My thanks to Mary at Professional Laundry Systems for help in resolving this matter.

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