I was given a DJO product by Urgent care. I was told by the provider that. "Insurance will cover it". 61 days later I get a bill for $335.04. The provider (Regence in WA State) paid $94 because they determine that's the value. Sure enough they are around $80 - $100 on...
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ID
#2926818 Review #2926818 is a subjective opinion of poster.
Location
Buffalo, New York

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Verified Reviewer New Reviewer

WON'T REFUND

1.0
Original review updated by user Jul 08, 2021
Ordered orthopedic shoes from drcomfort.com. Didn't fit, were painful. Returned them with provided label to DJO. Have emailed DJO SEVERAL times, called customer service, and tried to get help on the Dr. Comfort website about refund. No return call as promised, finally got 2 runaround emails from a customer service rep, the last of which contained a banner telling me I was being phished. Still no refund.
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ID
#2665456 Review #2665456 is a subjective opinion of poster.
Cons
  • Thieves
Loss
$68
Preferred solution
Full refund

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Verified Reviewer Advanced Reviewer

Rude terrible service.

1.0
Beware. Doctor insisted on a boot for my foot. I told him I did not want it. He insisted but would not give a price. Never wore it so I called this company to send it back. They said no way and billed $246.55 for a plastic boot never used. They were very rude and unwilling to help. Never will I deal with them again and hope other won't also.

User's recommendation: Stay away or insist on knowing the cost of these things.

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ID
#2023465 Review #2023465 is a subjective opinion of poster.
Service
Djo Global Doctor
Cons
  • Thieves
Loss
$249
Preferred solution
Full refund

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