Skip to content
Diyanu

Diyanu

www.diyanu.com
What is your customer experience with Diyanu?

Diyanu Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Diyanu has a 4.5 star rating from 2 customer reviews and generally positive sentiment; reviewers note low price level and recommend ordering one size down.

Key Takeaways for Future Customers

  • Check sizing guidance before purchase and expect budget-friendly pricing; Diyanu reviews praise discounts and the website experience.

Negative Feedback / Risk Areas

  • Several Diyanu customer complaints mention difficult returns, missing orders, and slow refund or return labeling processes that involve extra effort and contact with customer service.

Positive Feedback

Customers report careful, concerned handling of issues and quick resolution when orders are corrected; reviewers value discounts and product selection.

View full overview ›

Media from reviews

Diyanu - I would like to exchange a gift for a smaller size
Diyanu - I would like to exchange a gift for a smaller size - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
item size gold maxi maxi dress order process payment lines fraud methods
Filter review
Sort by
Anonymous
map-marker Lansdowne, Pennsylvania

I would like to exchange a gift for a smaller size

AI Highlights
  • - Daughter ordered this women's trench coat; it's too big.
  • - A medium would work; the item 574841; packaging is available; return instructions needed.
Diyanu - I would like to exchange a gift for a smaller size
Diyanu - I would like to exchange a gift for a smaller size - Image 2

My daughter ordered this womens trench coat for my birthday the other day. My birthday is March 10, I thought I could wear a large but, it's too big.

A medium would work. I am 5'7" 150. I didn't realize your clothes run big which I love. The item number 574841.

How do I send it back I still have the packaging. Thank you for your help

User's recommendation: Order one size down

View full review
Colleen E Ext

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am missing my order, the #565440. Please advise if this order was sent out.

Thank you. Please email me at colleenlls@***.com.

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Orlando, Florida

Situation that I was in was handled very carefully and with concern

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Whole situation I feel very good. It was taken care of quickly, and my package is being delivered to the right address.

View full review
Anonymous
map-marker New York, New York

Difficulty returning items

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - It took 2 days and 25 minutes per day to print the return label.
  • - FedEx label was blurry; barcode unreadable.
  • - Return process should be simpler.

I spent 2 days and 25 minutes each day to print the return label. I used FedEx first but the printed copy of the label was too blurry for the post office to access the bar code.

At Staples the worker was able to print a much better copy but she indicated that the difficulty was the way D'iyanu sent the information to me. Both places had to crop, reconfigure and size the item.

Returning a product has never taken this long at any store where I have done on line business. Would you please simplify your return process?

View full review
Anonymous
map-marker Santo Domingo, Distrito Nacional (Santo Domingo)

Question about summer item that is presently sold out. Just trying to find out if more summer 2 gold maxi dress was being made or if I should buy the pants and vest before they sell out as well.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer asks if the Summer II gold maxi dress in size small will be replenished.
  • - They are a dedicated customer of DIyanu.

This company is awesome. I apparently hit the wrong site as I am a dedicated customer of DIyanu and just wanted to know if they are going to replenish their Summer II gold maxi dress in a size small. I am not pissed off, just looking for clarity on replenishment of a gold maxi dress.

View full review
Sidonia Ctb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Returned item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Two orders were placed: one female item, one male sweater.
  • - Fraud was detected and corrected; the process was smooth.

Placed 2 separate orders. One for a female item and a second for a male sweater.

My order was resubmitted. Fraud was detected but was corrected. Don't try too many payment methods. Overall, the process has been smooth.

Excited to receive products in the mail.

Looking forward to continued product lines. Why does this want you to type 10 characters?

Preferred solution: Deliver product or service ordered

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article