Divvy
Divvy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Divvy has a 2.1 star rating from 3 reviews, with consumers mostly dissatisfied yet 100% would likely recommend. Reviewers praise ease of use and note a medium price level, while recurring issues involve slow resolution and support failures.
Positive Feedback
Users note the platform is easy to use and initial phone interactions can be friendly, making Divvy reviews highlight usability and straightforward website and policy access.
Negative Feedback / Risk Areas
- Repeated customer service failures and long hold times reflected in Divvy customer complaints.
- Problems with billing and charge discrepancies causing unresolved refunds.
- Difficulty finding support contacts and inconsistent escalation for account issues.
Key Takeaways for Future Customers
- Expect an easy-to-use product but prepare for potential customer service delays when seeking refunds or help.
- Check transaction charges carefully and document interactions in case of billing disputes.
- Research support options before committing to any membership or auto-ship arrangements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Divvy has a 2.1 star rating from 3 reviews, with consumers mostly dissatisfied yet 100% would likely recommend. Reviewers praise ease of use and note a medium price level, while recurring issues involve slow resolution and support failures.
Positive Feedback
Users note the platform is easy to use and initial phone interactions can be friendly, making Divvy reviews highlight usability and straightforward website and policy access.
Negative Feedback / Risk Areas
- Repeated customer service failures and long hold times reflected in Divvy customer complaints.
- Problems with billing and charge discrepancies causing unresolved refunds.
- Difficulty finding support contacts and inconsistent escalation for account issues.
Key Takeaways for Future Customers
- Expect an easy-to-use product but prepare for potential customer service delays when seeking refunds or help.
- Check transaction charges carefully and document interactions in case of billing disputes.
- Research support options before committing to any membership or auto-ship arrangements.
Randolph, Massachusetts
Smooth
Very easy process and people very nice on the phone I love it m gonna referred all my friends ut to easy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount balance
Worst customer service just to get my account balance. No number provided. I had to spend 10 minutes just to find a contact number through alternative sites that have suffered the same horrible service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuality
Discrepancy charge on my credit card today . We purchased fuel at diamond gas and diesel but someone from that place charged us an additional 175.00 we tried talking to the cashier and they cannot help with the refund I till later today at 2:30 pm pacific time . Dounds like we are getting the run around
- Easy to use
Preferred solution: Full refund
User's recommendation: Good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNightmare customer support team
It was a nightmare trying to get support from Divvy! I am shocked at how unorganized a company can be.
In my entire professional life, I have never worked with a company who refuses to provide care, all I hear is someone will reach out.
I contacted Divvy on Thursday and spoke with a representative regarding our transactions not syncing. We walked through the process for almost an hour and concluded with someone will reach out to you. I waited Friday, the weekend and Monday but no one reached out! I reach out to the support chat who tells me theres been an update and sends me the same article I got during my Thursday chat.
I communicate this to her and what do I hear? someone will reach out to you! I than call customer service as I dont believe anyone will reach out to me and ask to speak with management. I am placed on hold for over an hour, no one answered my call, and I hung up.
I call again and speak with Colin Pulsipher who is extremely unhelpful in the matter. I get the same useless article and am told my matter cannot be escalated and that someone with reach out to me.
- Terrible customer service
User's recommendation: There are better products out there, AVOID DIVVY!!!
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