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Dividend Finance

Dividend Finance Reviews

www.dividendfinance.com
What is your customer experience with Dividend Finance?

Dividend Finance Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dividend Finance has a 1.6 star rating from 4 reviews. Consumers report high price level, poor website reliability, and mostly dissatisfied sentiment.

Key Takeaways for Future Customers

  • Expect common customer complaints about billing errors and dual payments.
  • Phone support and pay by phone system often fail; website account registration issues reported.
  • Concerns about mortgages tied to Shine Solar and service follow‑up delays.

Negative Feedback / Risk Areas

  • Poor customer service and unreachable support.
  • Billing problems, refunds, and duplicate charges.
  • Website and automated systems not working.

Positive Feedback

Some mention best rates and a Visa card issued by Dividend Bank.

View full overview ›

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Show reviews that mention
service phone option customer payments payment shine solar customer service monthly payment solar
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Anonymous
map-marker Tampa, Florida

Need to talk to someone

I don't can speak because the hour in the florida is different but I try more later thank you and nice day

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Gregory C Hss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

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They took two separate payments And they are Refunding over the payment. Thank you for responding so swiftly to my over payment.

Loss:
$224

Preferred solution: Full refund

View full review
Anonymous
map-marker Cumming, Georgia

Dual payments

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AI Highlights
  • - Attempted to change from $134.74 to $154.74 on 01/29/23; both payments remain.
  • - Unable to reach support by phone or website message.

Hello,

I went on the website, https://customer.dividendfinance.com/, to change my monthly payment from $134.74 to $154.74 on 01/29/23. I was able to add the $154.74 payment but unable to remove the $134.74 payment.

Now, I have two monthly payments! I would like to get rid of the $134.74 monthly payment and continue with the $154.74 monthly payment.

I have tried calling the phone number indicated on your website (844) 805-**** the last two days (3/7/23 and 3/8/23) and have not been able to connect. As soon as I hit the dial option it shows Call Ended.

I've also tried clicking on the Write Message on the website and that does not work either. This poor customer service is disappointing to say the least.

Your disappointed customer,

Jeff Kassmir

User's recommendation: Do not use Dividend Finance if you can avoid it. The website sucks and if you try calling they never answer.

View full review
EURON D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Register

AI Highlights
  • - Tried to contact 1-84*-***-**** for 6 days with no reply or callback.
  • - Registration shows Unable to verify user: Unable to Verify Contact Information.

I have been trying to contact someone at 1-84*-***-**** for 6 days now and yes I have email you guys but know reply or call back.

I have been trying to Register my account by it keep saying Unable to validate user: Unable to Verify Contact Information. Can you please fix this.

Pros:
  • Best rates
Cons:
  • Very poor customer service

Preferred solution: Have have been trying to Register my account but site, says Unable to verity Contact information. I have left 6 or 7 call backs and 2 emails but still haven't heard from you guys. Very poor service so far.

User's recommendation: Better Phone Service

View full review
Delores M Rqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged window need to be replaced

AI Highlights
  • - An employee came, tried to clean the window, measured for a replacement, and said six weeks; I have not heard when it will be replaced.

Your employee came, tried to clean the window, measured the window for a new on abd said it would take six weeks. I have not heard from your company as to when this window would be replaced. Would someone please get in touch with me.

Preferred solution: a new window pane

View full review
Anonymous
map-marker Brooklyn, New York

No option on the pay by phone system to speak to customer service

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AI Highlights
  • - Tried 12+ times to pay via automated system; it's not working.
  • - No option to speak with a rep.
  • - Homeowners can pay by phone; contractors await approval.

I have tried at least 12 times to pay my bill via the automated system which is not working and there is no option to speak to a representative. The two options are if you are a home owner pay by phone the other if you are a contractor waiting for a line to be approved. That is extremely frustrating.

User's recommendation: Need someone to call me

View full review
Mr Marion W

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shine solar in Rogers Arkansas are a bunch of lying thieves.

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AI Highlights
  • - Mediation papers with the State attorney general are not answered.
  • - A nice young lady said someone will call back; loan sold through Shine Solar.
Contains 1 confidential file for company representatives
Updated by user Jul 18, 2022

Don't do business with shine solar they are all a bunch of lying thieves that I have dealt with.

Original review Jul 18, 2022

I have a complaint with the State attorney general that's trying to mediate between me and them and they're not answering the mediation papers there was a nice young lady who's going to have someone call me back so I hope they do because dividend has been sold of mortgage or alone through shine solar that is ridiculous thank you Mr Marion Wright

Loss:
$24812
Cons:
  • Accepting mortgages from shine solar

Preferred solution: Price reduction

User's recommendation: Don't you shine solar

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Sarah H Rla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Solar rip offs

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AI Highlights
  • - Solar was never permitted.
  • - I did not sign the completion page; a hold on my home caused three refi failures.
  • - Contact Sarah Hartman at 813-714-****.

My Solar was never permitted! Never turned on!

I never signed the completion page & Can prove it Although Dividend has.put a hold on my home so 3 trys to refi have failed Ive lost so much money This is my last attempt! Do something good,right & reckoning! Accept 15k cash Now!

Ill roll into my refi ! Please call Sarah Hartman @ 813-714-****

Loss:
$35

Preferred solution: Price reduction

User's recommendation: Don’t sign anything!

View full review
Arta K Qcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Important information

AI Highlights
  • - Arta Kashtanjeva received an email claiming a prize of 600.000.00 USD.
  • - She asks to confirm if card number 4556 76** **66 2498 exists in her name.

I recive a email that I win a cash of 600.000.00 USD. And I have a card created by your Bank So I wana to confrim that number card in my name if really existed ?

Arta Kashtanjeva

Number Card: 4556 76** **66 2498

Pros:
  • Visa card created by dividend bank
  • Visa card
Cons:
  • Visa card

Preferred solution: Let the company propose a solution

View full review
Maria R Zrl

Can't t t to pay my window ws

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AI Highlights
  • - User has two accounts, solar and windows, and login shows solar instead of windows.
  • - There is no customer service phone number provided for customers to call.

I have 2 accounts on the dividend one for my husband solar and on for windows when I try to logged in my solar accounts comes up and my windows is up now on the 17 I dont know why you guys dont have a number correct so that the costumers can call

Preferred solution: A correct customer number

View full review

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