Anonymous
map-marker Tampa, Florida

Need to talk to someone

I don't can speak because the hour in the florida is different but I try more later thank you and nice day
View full review
Gregory C Hss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They took two separate payments And they are Refunding over the payment. Thank you for responding so swiftly to my over payment.
View full review
Loss:
$224

Preferred solution: Full refund

Anonymous
map-marker Cumming, Georgia

Dual payments

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hello,

I went on the website, https://customer.dividendfinance.com/, to change my monthly payment from $134.74 to $154.74 on 01/29/23. I was able to add the $154.74 payment but unable to remove the $134.74 payment.

Now, I have two monthly payments! I would like to get rid of the $134.74 monthly payment and continue with the $154.74 monthly payment.

I have tried calling the phone number indicated on your website (844) 805-**** the last two days (3/7/23 and 3/8/23) and have not been able to connect. As soon as I hit the dial option it shows Call Ended.

I've also tried clicking on the Write Message on the website and that does not work either. This poor customer service is disappointing to say the least.

Your disappointed customer,

Jeff Kassmir

View full review

User's recommendation: Do not use Dividend Finance if you can avoid it. The website sucks and if you try calling they never answer.

EURON D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Register

I have been trying to contact someone at 1-84*-***-**** for 6 days now and yes I have email you guys but know reply or call back. I have been trying to Register my account by it keep saying Unable to validate user: Unable to Verify Contact Information. Can you please fix this.
View full review
Pros:
  • Best rates
Cons:
  • Very poor customer service

Preferred solution: Have have been trying to Register my account but site, says Unable to verity Contact information. I have left 6 or 7 call backs and 2 emails but still haven't heard from you guys. Very poor service so far.

User's recommendation: Better Phone Service

Delores M Rqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged window need to be replaced

Your employee came, tried to clean the window, measured the window for a new on abd said it would take six weeks. I have not heard from your company as to when this window would be replaced. Would someone please get in touch with me.
View full review

Preferred solution: a new window pane

Anonymous
map-marker Brooklyn, New York

No option on the pay by phone system to speak to customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have tried at least 12 times to pay my bill via the automated system which is not working and there is no option to speak to a representative. The two options are if you are a home owner pay by phone the other if you are a contractor waiting for a line to be approved. That is extremely frustrating.
View full review

User's recommendation: Need someone to call me

Mr Marion W

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shine solar in Rogers Arkansas are a bunch of lying thieves.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dividend Finance - Shine solar in Rogers Arkansas are a bunch of lying thieves.
Updated by user Jul 18, 2022

Don't do business with shine solar they are all a bunch of lying thieves that I have dealt with.

Original review Jul 18, 2022
I have a complaint with the State attorney general that's trying to mediate between me and them and they're not answering the mediation papers there was a nice young lady who's going to have someone call me back so I hope they do because dividend has been sold of mortgage or alone through shine solar that is ridiculous thank you Mr Marion Wright
View full review
Loss:
$24812
Cons:
  • Accepting mortgages from shine solar

Preferred solution: Price reduction

User's recommendation: Don't you shine solar

Sarah H Rla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Zephyrhills, Florida

Solar rip offs

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My Solar was never permitted! Never turned on! I never signed the completion page & Can prove it Although Dividend has.put a hold on my home so 3 trys to refi have failed Ive lost so much money This is my last attempt! Do something good,right & reckoning! Accept 15k cash Now! Ill roll into my refi ! Please call Sarah Hartman @ 813-714-****
View full review
Loss:
$35

Preferred solution: Price reduction

User's recommendation: Don’t sign anything!

Arta K Qcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Important information

I recive a email that I win a cash of 600.000.00 USD. And I have a card created by your Bank So I wana to confrim that number card in my name if really existed ? Arta Kashtanjeva Number Card: 4556 76** **66 2498
View full review
Pros:
  • Visa card
  • Visa card created by dividend bank
Cons:
  • Visa card

Preferred solution: Let the company propose a solution

Maria R Zrl
map-marker Kingshill, Saint Croix Island

Can't t t to pay my window ws

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have 2 accounts on the dividend one for my husband solar and on for windows when I try to logged in my solar accounts comes up and my windows is up now on the 17 I dont know why you guys dont have a number correct so that the costumers can call
View full review

Preferred solution: A correct customer number

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article