Diverse Power
Diverse Power Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Predominantly negative sentiment in Diverse Power reviews: consumers report high price level, frequent billing disputes, abrupt disconnections over small past-due amounts, poor customer service, and unexplained outages.
Positive Feedback
Some customers acknowledge reliable basic service when connected, but praise is limited compared with complaints.
Negative Feedback / Risk Areas
- Frequent Diverse Power customer complaints about billing and high rates causing financial strain.
- Reports of rude or unhelpful customer service and lack of notice before shutoffs.
- Unexpected outages and slow resolution from support.
Key Takeaways for Future Customers
- Expect scrutinized billing and monitor statements closely for disputes and potential refund issues.
- Document communications; prepare for challenging customer service when arranging transfers or addressing outages.
- Compare rates and read power company reviews before switching service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Predominantly negative sentiment in Diverse Power reviews: consumers report high price level, frequent billing disputes, abrupt disconnections over small past-due amounts, poor customer service, and unexplained outages.
Positive Feedback
Some customers acknowledge reliable basic service when connected, but praise is limited compared with complaints.
Negative Feedback / Risk Areas
- Frequent Diverse Power customer complaints about billing and high rates causing financial strain.
- Reports of rude or unhelpful customer service and lack of notice before shutoffs.
- Unexpected outages and slow resolution from support.
Key Takeaways for Future Customers
- Expect scrutinized billing and monitor statements closely for disputes and potential refund issues.
- Document communications; prepare for challenging customer service when arranging transfers or addressing outages.
- Compare rates and read power company reviews before switching service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst company
- They don't check for scammers or offer elderly programs.
- I have court-stamped POA for my mother.
- If you're $50 past due, they shut the lights.
This is the worst power company ever! They don't check for scammers!
I have power of attorney over my mother, stamped from the courts. They gave me the runaround. I know several people who made a fake lease and had no problem at all getting lights turned on, stating they met all requirements. They don't check to see if the name on the lease is the same as the name on the deed.
If you are $50.00 past due, they shut your lights. They have no programs for the elderly!
- Rude unprofessional
Preferred solution: Tell the customer to bring in ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy landlord turned my power off .From my understanding Diverse power was to give at least a 3 day notice. I didn't receive no notice at all
- Power shut off by landlord in his name with no notice.
- I was $47 behind and planned to transfer, but it wasn't in the landlord's name.
My landlord had my power turned off,it's in his name. I was only behind 47 dollars.
I wasn't given any notice at all from the landlord or Diverse Power.
They just turned it off.So I was going to put it in my name.Coldnt cause the said property was not in landlords name.How is it that I lived there all this time using the power if he needed to change it.Now I'm sitting here no power and it's hot outside and no way to cook or get cool.Where are my rights.I could see if I owed a Hugh bill. How messed up is this .
Atlanta, Georgia
High rates poor customer service and outdated infrastructure
Power outage for no reason , no weather issues. Customer service non existent and they do not have answers
Dacula, Georgia
Worst customer service
Rude unhelpful non caring customer service reps
Increase in charge per KWH soars by 50% Company made 19.9 billion in 2016
- Winter rate was 0.093 per kWh; summer rate rose to 0.144 per kWh.
- The increase is over 50% in summer.
- Diverse Power had $19.9 billion in revenue in 2016.
This summer Diverse Power of Georgia has really hurt their consumers. We all expect to pay a little bit more in summer, but THIS YEAR Diverse power has put the screws to us.
In winter I paid 0.093 per KWH used and this summer they have killed us by charging an increase of over 50% with a charge of 0.144!!!!!! This is nuts and they should be reported to the BBB and the state. There is no excuse for this increase! That means our electric bills are increased by 50% each summer month.
For those struggling to pay their power bills, can you imagine a sudden increase in your power bill of 50%! Say you are paying 200 a month and suddenly it jumps to 300 per month! Diverse Power made (revenue) 19.9 billion in 2016.
There is no excuse for this horrible increase for the summer months! Give some of your income back to people struggling to pay their power bills.
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Yes there is, it’s called supply and demand. I’m thinking youre under the mistaken belief that electricity is unlimited when it is not.
Sure our atmosphere generates billions of watts but we can’t harness that. We haven’t tapped geothermal and solar is still a ways away from generating as much as we need. So that leaves us three power sources to generate electricity. Coal, hydroelectric and atomic.
All of which cost money to run and make power. When the supply of power is less then the demand the prices go up. You have gotten so use to the idea of electricity that you have forgotten it has to be MADE. When the demand is higher in one area power is purchased from other sources and companies.
It’s no different then in the winter the cost of propane goes up.
People use propane and oil to keep warm so when it’s particularly cold the prices of those consumables goes up. Basic economics really.
Forget all about the BBB ; they can and will do NOTHING. They are not the Commerce Police and have no authority over anyone or anything.
It is an urban legend. Skip it.The greed of utilities is mind boggling.
Their legal rights to violate your property are worse. You are helpless victims and believe me when I state that, historically, wars have begun over less egregious events.