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Distributel

Distributel Reviews

www.distributel.ca
What is your customer experience with Distributel?

Distributel Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Distributel has a 2.8 star rating based on 2 customer reviews and consumers are mostly neutral. Reviewers note high price level and concerns about discounts and special offers.

Key Takeaways for Future Customers

  • Check Distributel reviews and compare deals on the website before subscribing.
  • Expect decent hardware and generally stable service but limited promos in some regions.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing communication and bills not being emailed.
  • Tech support limitations and poor responsiveness reported.
  • Poor availability of advertised discounts in Northern Quebec and speed/wi-fi interference issues.

Positive Feedback

Customers cite stable connectivity and decent hardware when service works as expected.

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Bernerd Klv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They didn't solve the problem

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Poor, spending time and no (poor) results...

- even now, filling this!!!. - - - - - - - - - - - - - -

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Anonymous
map-marker Toronto, Ontario

They are horrible

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AI Highlights
  • - They don't send bills or email reminders.
  • - They hang up and treat me rudely as a disabled person.
  • - The rating should be zero.

Well they hang up on you they don't send bills they don't email you and they are over all the worst company I have ever had I'm a disabled person and I get treated very very rude so the rating should be zero they don't deserve to be rated how can anyone pay a bill when they don't email you your bill or call you about a bill due or coming up

User's recommendation: DO NOT GO WITH THES GARBAGE SERVICE

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General F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Matagami, Quebec

Poor Offers and services for Northern Quebec

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AI Highlights
  • - Northern Quebec resident; Quebec offer unavailable.
  • - Only 250mb or 1g; 500mb promo unavailable.
  • - Wi-Fi suffers channel interference; wired is better.
Original review updated Nov 20, 2022

I live in the northern region of Quebec.

Trough their website they have great offers for the rest of Canada.

I got hooked up 2 months ago but since i live in Northern Quebec, i was not able to get on the only offer they were giving for Quebec. In my area, only the 250mb and 1g is available.

Their offer was 69.99 monthly for 500mb.

They did give a 15$ off but that was nothing near what i would have saved if i could have the proposed deal.

Another thing, i live in a small appartment block where everybody is using the same service.

Since everybody is on the same wifi channels, Wifi connection is really poor.

90mb to 120mb (speedtest.net)

The Support always said "you have to hook up your computer with a cable to ensure the connection is good"

I did, and since im getting 250-260mbs when hooked up, "The internet is working fine".

So there is nothing they can do.

Since i cannot control which channel my Wi-Fi is on, its always interfering with the 3 other apartments around and not able to get a decent Wi-Fi connection.

Yes, 5g connection is capable do provide the same capabilities and speed as the cable connection when configured right.

But since they don't track what is installed and where like other big companies. Wi-Fi will always remain in a poor state due to Channel conflicts.

And because im Northern Quebec, there is no other "good" providers out here.

Thank you for my Ted Talk.

Loss:
$30
Pros:
  • Stable
  • Decent hardware
Cons:
  • Tech support has their hands tied
  • No deals

Preferred solution: I need internet. Nothing i can do since there is only one good provider here.

User's recommendation: Make sure you look at deals on their website to be able to Haggle a little bit.

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