Distacart
Distacart Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Distacart has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I would recommend not to buy any headache".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Inquiry for order number: 474844 and 474846
Hi there,
Hope you are doing well. I made two orders last week.
Later, I requested either a refund or a change of shipping address. As the orders were already in transit, I was not able to request a full refund, which is totally understandable. Then, I requested to change the shipping address for both orders, and I received confirmation emails for both orders regarding the new shipping addresses.
Unfortunately, now, I can't track any of my orders on the 'Shop app'. One says it is cancelled (where I didn't request for cancellation and if it was cancelled by you, then I should receive an email or refund).
The second one, on the other hand, still shows the order is in transit.
I am very confused with the different responses from Distacart. This is the first time I've made an order with them, but I'm so disappointed with the service I've been given.
I contacted them several times on WhatsApp, but I didn't get any positive response.
I was asked to wait for 24 to 48 hours for changes to be updated. When I checked again today, the status was still the same.
Could you please let me know the current status of my orders (both orders) and when can I expect to receive them?
The details for the orders are mentioned below:
Order numbers: 474844 and 474846
Many thanks,
Preferred solution: Deliver product or service ordered
User's recommendation: I would recommend not to buy any headache
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Halifax, Calderdale
About my order and payment issue
Today, I made a transaction for one sunscreen tube and payment was deducted from my account, but there are no details about my order. Now, I want to cancel my order and get a refund, please.
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