Reka Apc
#902534 
Report Review
Reply as Company

Beware of Ripoff. Displays2Go white-glove delivery

1.8
Beware of Ripoff. Displays2Go white-glove delivery
I couldn't be more unhappy with Displays2Go. First, I ordered two retail counter display cabinets online. I ordered them thinking they would come assembled. I was wrong (and the specifications do say that). So on this score, it's all on me. BUT, thinking I was ordering assembled cabinets, I paid nearly $700 for white glove delivery—for the assembled cabinets to be taken into my store and uncrated, with packing materials removed. A two-person job, as stated on the shipping/freight papers. What I got were nine boxes and one delivery person, who could do nothing more than bring the boxes into the store. $700 for that!!! I called customer service. They offered not one penny back on the white glove shipping. Nothing, zero, zip, nada. So here's my biggest gripe: if everything is unassembled, why offer white-glove delivery in the first place? What's the point? Knowing how absurd and financially obscene this service is for unassembled pieces, such requests should generate a red flag to Customer Service. They, in turn, should contact the customer in such cases and verify that white-glove delivery is indeed what they want. So, in short, I paid more than $1,100 for two unassembled display cases that are no better than what I can get from Store Supply Warehouse. My recommendation to others? Buy from Store Supply. They sell assembled products and will deliver them inside. Now, I'm off to spread more bad reviews of this rip-off company. (And...because I specified white-glove delivery, my order took 10 days to be delivered from Rhode Island to the coast of North Carolina. And I had to dog it every step of the way, as no one communicated anything, ever. The company didn't even send an email notifying me the cabinets had been shipped.)
View full review
Cons:
  • Unfulfilled white glove delivery
  • Slow-as-molasses delivery
Reason of review:
Problem with delivery
Comment
Helpful

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Companies Similar to Displays2go

Shopify reviews and complaints

Shopify

1.6
1412 Reviews

“I run an advocacy business and occasionally sell merchandise for good causes. When I initially joined...“
Argos reviews and complaints

Argos

2.2
685 Reviews

“At 13.44hrs on Sunday the 24th September 2023, I made the decision to attend Argos Festival Park in...“
Office Max reviews and complaints

Office Max

1.7
180 Reviews

“Not getting any notice for the inks that I left at the store. I had $20 coupon I should be getting. I...“
Recreational Factory Warehouse reviews and complaints

Recreational Factory Ware...

1.0
48 Reviews

“We purchased an above ground pool through Recreational Warehouse. When it was delivered the company that...“
See more E-commerce Businesses ›