Disney Movie Insiders

They originally closed my account in 2020 because I was redeeming multiple copies of the same movie. They told me that their policy expressly forbade that, but they couldn't point out where in the policy it was forbidden.

I told them that they should change the website code to prevent users from accidentally redeeming multiple copies of the same movie, rather than allowing it and then penalizing them after the fact. They removed over 5000 points from me over a period of 3 years. They also told me that I would have to PAY OUT OF POCKET for the items I "stole" from them (their words) by redeeming my points from multiple copies of the same movie. I told them that would never happen, and they closed my account.

They recently closed my account again because of an item they claim couldn't be delivered to my mailing address.

They've refused to delivery things to me once before, claiming that the mailing address was incorrect. This second time, they closed my account and are forcing me to contact customer support. My mailing address for redeemed rewards is valid. I've lost 3700 points this time.

They only offer trinkets for outrageous amounts of points.

A digital movie purchase nets you 200 points, but to redeem a DVD you need 800--for a DVD, not BR. 4K is around 1900 points.

Some statues on the site are priced at 22000 points, which at 200 per $5 equates to $550. Not worth your time.

I have bought several DVD/Blu-Ray in the past few months that had digital codes. These were from 20th Century Fox (Which is now owned by Disney) and Disney doesn't honor them.

If this is the case then

they should be pulled from the shelves.

Also the Disney Rewards club is rigged I buy movies because of the Disney Reward program. I legally buy them & give them away as gifts. All I want is to go on the Disney tour.

Now because I bought multiples of the same item Disney will not honor the duplicate ones. They first redeemed them then today they took away 3200 points witch in effect was was $2000 gone.