Josh Gdu

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Verified Reviewer
| map-marker Waterville, Maine

Closed my account multiple times for foolish reasons

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They originally closed my account in 2020 because I was redeeming multiple copies of the same movie. They told me that their policy expressly forbade that, but they couldn't point out where in the policy it was forbidden.

I told them that they should change the website code to prevent users from accidentally redeeming multiple copies of the same movie, rather than allowing it and then penalizing them after the fact. They removed over 5000 points from me over a period of 3 years. They also told me that I would have to PAY OUT OF POCKET for the items I "stole" from them (their words) by redeeming my points from multiple copies of the same movie. I told them that would never happen, and they closed my account.

They recently closed my account again because of an item they claim couldn't be delivered to my mailing address.

They've refused to delivery things to me once before, claiming that the mailing address was incorrect. This second time, they closed my account and are forcing me to contact customer support. My mailing address for redeemed rewards is valid. I've lost 3700 points this time.

They only offer trinkets for outrageous amounts of points.

A digital movie purchase nets you 200 points, but to redeem a DVD you need 800--for a DVD, not BR. 4K is around 1900 points.

Some statues on the site are priced at 22000 points, which at 200 per $5 equates to $550. Not worth your time.

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User's recommendation: Boycott until they offer reasonably priced items of quality, or don't even bother with them

2 comments
Guest

You tried to scam and got caught. Good for them.

Aman M Vnv

Greene free fire maxCopy 24 4 Hello, TEAM FREE FIRE INDIA VIP-LASRAM VIP ENL LORENZO بوشادية My ID Was Suspended When I Was Playing The Game, I Haven't Done Anything Wrong And I AmSure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason CORENID 9m my I'd details Player name - Player uid - يوشانية MR 51 m Please review my account again and Unban my I'd. This is my humble request. 807606 Thank you

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stan h Wnr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TOOK AWAY my 21,000 points

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I have 300+ dvd's from Disney. I entered my codes for my rewards program. I have bought duplicates of some movies. Sometimes movies get lost so II buy another. So i entered code a new code. Well that was a no-no Disney. Well in error I did it again so they cancelled my account and took every thing away. I legally bought the dvds and yet after spend over $5000 on DVDs they decided to be jerks. Instead of taking away the dupelicate titles points they THREW ME OUT.THEY CANCELLED ME.
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Loss:
$5000
Pros:
  • Nice rewards
Cons:
  • Special needs child made a mistake and caused my account

Preferred solution: Full refund

User's recommendation: YOU CAN'T TRUST THEM

stan h Wnr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Does Not Honor All Digital Codes

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Disney Movie Insiders - Does Not Honor All Digital Codes

I have bought several DVD/Blu-Ray in the past few months that had digital codes. These were from 20th Century Fox (Which is now owned by Disney) and Disney doesn't honor them.

If this is the case then

they should be pulled from the shelves.

Also the Disney Rewards club is rigged I buy movies because of the Disney Reward program. I legally buy them & give them away as gifts. All I want is to go on the Disney tour.

Now because I bought multiples of the same item Disney will not honor the duplicate ones. They first redeemed them then today they took away 3200 points witch in effect was was $2000 gone.

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Loss:
$2000
Pros:
  • Fun to catch older films when they played them
Cons:
  • Insiders club is not fare

Preferred solution: my points back

User's recommendation: Don't Trust the Disney Insider Club

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