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My question is this, my grandmother recently purchased the 5 movies for $1 with her credit card. After talking to her I read the agreement and told her she would have to purchase more within the two years. She can't afford that. Question: if I cancel her card and get a...
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Anonymous

Anonymous If you cancel her card they will report against her credit.

I lived at Location A with my roommate, and she had a Disney club memberhship. I applied once, and was denied because it was only one club membership per household. Bummer, but okay. I eventually moved to Location B which is 60 miles away from Location A and the...
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2.6
I liked
  • Selection
I didn't like
  • Customer service
  • Rudeness
  • Patronizing
#1019364
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I have been a member for over a year. I understood the terms. I for filled my commitment and called to cancel my account. Could barley understand the lady on the other end of the phone. After struggling with that for what seemed like forever, she assured me my account...
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DMCMemberAdvocate

DMCMemberAdvocate That is not the type of experience we want you to have. Please let me help! Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly...

jankyone

jankyone I do not hate Disney, just their Movie Club Customer Service department.

Disney Movie Club Account Review

#1022534
Multiple cancelation of account. Disney continues to sent movies and charge for them. This is harrasment and fraud. This will be reported.
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Disney Movie Club Vip Membership Review

#1020424
They have a section for member exclusive specials, but you can't get the member price unless you buy a movie at a high "regular" price.
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Membership Review

#1018311
1.0
I keep putting money on my card and its being removed and your company is claiming it declined. This has happend four times. I keep being told my order is on the way but one person and the other saying its not shippong. GET IT TOGETHER!!!
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Disney Club Penguin Online Game Review

#1005180
1.1
Please refund my account my account you charged my account again christren1q@gmail.com
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This is a SCAM. They will charge you money even if you decline a movie. You have to decline every single month. They told me that would refund me 25.90. Never happened. You get charged for no reason. They will not let you cancle your account because we cant all spend 5...
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DMCMemberAdvocate

DMCMemberAdvocate I certainly regret you feel this way. That is not the type of experience we want you to have. Please let me help! Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST,...

1.2
#1017967
Reply to reviews
SCAM. They will charge you for movies you dont ask for. The terms and conditions are meant to confuse you. Its not a deal. Customer service said they refunded me 25.90 and that was a flat oit lie and it never got refunded. You pay well over 100 dollars for 5 movies. If...
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DMCMemberAdvocate

DMCMemberAdvocate I can assure you we are here to help. That is not the type of experience we want you to have. Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or...

#1017962
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I did the 5 blu-ray offer, received my movies with no problem. The beginning of February 2016 I called because I couldn't log into my account to order my last 3 movies, they had closed it because they said my address was wrong. I was informed that my 3 movies didn't...
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michaelann26

michaelann26 Within 24 hours of this review Disney reassesed my account and had allowed me to reopen my member account because it was determined I had not broken the membership agreement a...

DMCMemberAdvocate

DMCMemberAdvocate Oh no! Please let me get this resolved for you. That is not the type of experience we want you to have. Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – ...

Received a bunch of movies (5) from Disney Movie Club for the second time. First time, I'd never even heard of them, never mind ordered from them, and I would never have bought the 5 movies they sent. They charged a US dollar credit card that had been in my drawer for...
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DMCMemberAdvocate

DMCMemberAdvocate Oh no! That is certainly not the experience we want you to have with the Disney Movie Club. Please let me help! Give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday –...

1.0
#1013033
Reply to reviews
I have called not once, not twice, but THREE times to cancel this service. They continue sending me movies, EVEN AFTER I have logged in to Rejected the Featured films. AND I've been charged for movies I've never received and they WILL NOT refund my money. I have to...
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DMCMemberAdvocate

DMCMemberAdvocate Oh no! That is certainly not the experience we want you to have with the Disney Movie Club. I thank you for bringing this to my attention. Please let me help! Give me a call a...

Hey everyone. New member here. I can't blame Disney. I only blame myself for not having 6 hours to *** through the terms and conditions. You want the best advice ? Report your credit card as lost !!!! Get a new number. Too many companies probably have your number by...
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DMCMemberAdvocate

DMCMemberAdvocate I certainly regret you feel this way! But please let me help make this a better experience for you. Please contact me directly at memberadvocate@movieclubinfo.com with details...

2.0
#1007324
Reply to reviews
I fulfilled my purchase obligation months ago and haven't gotten an e-mail about selected title to accept or decline since November but on Monday, 2/6/17 there was a charge to my Visa for DMC for 40.86. REALLY?!?! I looked on my orders and no info was on there, so I...
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DMCMemberAdvocate

DMCMemberAdvocate That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly a...

2.6
I liked
  • Lots of movies for sale
I didn't like
  • Way you do things
  • Declined movies were sent anyway
  • Website was a little hard to use
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