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DISCOVER CARD DID NOT RESOLVE MY ISSUE! THE ACCOUNT HAS FRAUDULANT APPLICATION! THEY WOULD NOT HELP US RESOLVE IT! THEY KEPT TELLING ME BS LIKE CALL NICK CAPPRETA. THEY ARE A SCAM ORGANIZATION AND DONT GIVE A CONCERN TO ANY ONE! I USED TO BE A CUSTOMER BUT NOW, I QUIT! I AM NO LONGER GOING TO USE DISCOVER NETWORK FOR ANY OF MY BUSINESSES! I WILL USE CAPITAL ONE BANK! THEY ARE FAR BETTER THAN DISCOVER CARD NETWORK DISCOVER SHOULD BE ASHAMED TO...
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In 2005 I had a Discover credit to build my credit. I was cautious and sign up for the insurance that stated if an emergency happened and you were unable to pay your bill, Discover would make the payments and keep you current until the emergency passed. Then i had a bad car accident. The air bag injured both my hands, and I was a massage therapist. I called Discover to use my insurance and they forwarded me to....a hang up dial tone. I give them...
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More than a month ago, my purse was stolen, including a debit card for my checking account through Discover Bank. I had always thought that this bank having no brick & mortar presence didn't matter. However, without a debit card, the account is rendered close to useless, especially during the holiday season. I have called the bank at least six times since the theft. More than a month later, I still don't have a debit card, and I don't have any...
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2.3
I liked
  • Bill pay service
I didn't like
  • Being given incorrect information
  • Lack of follow-through to fix my issue
  • Way i was treated by a supervisor

Short Review for February 24, 2017

#1013455
1.0
Very bad company. Phoney credit reviews.
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Discover Bank Account Review

#911736
3.6
I am new to open the account
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Discover Bank Account Review

#903296
1.7
When is this issue going to be resolved? I'm considering closing my account that I just opened with you. This has turned into a complete nightmare and I wish I never used your incompetent company
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Discover Bank Customer Care Review

#841746
1.0
Worst credit card customer service ever experienced!!!!! They must get their supervisors from " idiots R us" rude, unprofessional, and no COMMON SENSE. They messed up my payments for 3 months in a row. 15 years with this card. DONE WITH THIS COMPANY!
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I have just "discover" there we very minor $.50 being charged to my credit card as a "fee"!!! The Discover card ppl just told me this charge is a "late fee" incurred 3 months ago due to a two days past due and they can't do a thing about it! However, I am an AAA+++ credit customer and I always am very pro-actively watching out for payment dates, etc. And, yet ... the Discover card software/database DOES NOT show any courtesy notice or sending...
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1.0
#977364
Discover Card is ripping off Americans. They hold your money hostage when you have a credit balance and try to get a refund. Yet, if you are 1 day late they charge you over and over and raise your rates. They can't even get my account closed correctly. I'm waiting over 3 months and 6 very frustrating phone calls later to learn they can credit my bank account instead of waiting aimlessly for a check they claim is "in the mail." They can care less...
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Anonymous

Anonymous Reading your horror story was very similar to mine. I had a credit on my Discover account and one day I saw it had disappeared. When I called, they claimed after a certain p...

1.0
I liked
  • Not a thing
I didn't like
  • Credit balance refund process
  • Customer care service
  • Refund process
#972323
I deposited a check Thursday through the app. I got an email asking for new photos so friday morning i retook the pics and sent them. I was supposed to be getting financial aid any day so i called to see if it was pending and while on the phone, i asked about the check. The lady said the money ($200 of the check) would be available by 6pm Friday or Saturday the latest. Sat comes and the money isn't available so i send a message asking why. The...
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I am very frustrated with Discover Banking. For the last two weeks my debit card has been sporadically declined. Also, the online banking site is not showing activity. So I can't use my money and I can't balance my register. I have called several times and I get an apology and a statement that they are aware of the issue and are working on it. But, it has been at least 2 weeks, should have been resolved by now. I am currently looking at other...
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ConsumerStandingUP

ConsumerStandingUP Sounds familiar. Not only will I close the account, but I'm done with online banks. Maybe others would be better, but the experience with Discover Bank has been so bad that I ...

I was offered a 81.00 a month in order ti help bring account current due to economic harship. I was in the process of getting a interest free loan from a relative to past the balance when I get a letter from disciver stating that it closed the account. My uncle was very upset as well. So he has decided to ban the use of discover credit cards from all his resturants. I am sure that this will hurt their wallets.
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So from the time I was in college I had my first credit card. It was discover. Being a college student made it easy to get the card with a very high balance. This was the best thing at the time and of course I used it for everything while running low on cash. I eventually was at a high balance and was making a little over the monthly payments. I ended up losing my job and Discover promised to work with me. Skipping a few months I get a letter in...
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Anonymous

Anonymous " I had no choice but to set up a payment "
So let me get this straight, you weren't making payments but you wanted them to "work" with you. This work you speak of is a two...

1.4
I didn't like
  • Payoff balance
  • Not willing to help
  • Uncaring company
#930767
Zack/Zach? & Josh take the honors for hassling this 100% disabled service connected US Army Veteran with hearing loss and traumatic brain injury. Was calling to complain about WRONG PAYOFF figure being given 25 Aug 2016, by ANOTHER employee of that Ohio Center. I should say ANOTHER SUPERVISOR because every customer service rep at Discover is SUPERVISOR now, lol. In my mounting anger over not being able to hear Zack/Zach's voice clearly, his...
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1.0
I didn't like
  • Customer service
  • Customer service at ohio center
#909498