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Discount Towing

Discount Towing

www.discounttowingtn.com
What is your customer experience with Discount Towing?

Discount Towing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Discount Towing has a 1.0 star rating from 1 review and overall customer sentiment is strongly negative, with recent recommendations to "Stay away from this business unless u like being disrespected".

Positive Feedback

No substantive positive feedback appears in reviews; one reviewer explicitly refused to give any compliment stars.

Negative Feedback / Risk Areas

  • Discount Towing customer complaints cite rude, disrespectful drivers and aggressive behavior toward customers.
  • High price level and overcharging, with reports of a $250 minimum and cash-only billing practices.
  • Poor customer service and confrontations that have involved police responses.

Key Takeaways for Future Customers

  • Check Discount Towing reviews before hiring and consider alternatives.
  • Confirm rates and payment methods in advance to avoid unexpected billing.
  • Be prepared for poor customer service and potential conflict during service.
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Leeann B Wll

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Verified Reviewer

RUDE AS *** !

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Driver was unfriendly and argumentative.
  • - Driver appeared arrogant and money-focused.
  • - Rating was zero.
Original review updated Nov 30, 2023

Drivers attitude ! Likes to throw his weight around and argue!!

Thinks he's a big man .

Not friendly at all out, just out to make the big bucks and to *** with anyone else ! I would not have given any compliment stars but hopefully it reflects my thoughts about this business...ZERO

User's recommendation: Stay away from this business unless u like being disrespected

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Anonymous
map-marker Dallas, Texas

Discount Towing 315 Braddock Ave Frederick, MD

AI Highlights
  • - They are rude, insensitive, and disrespectful.
  • - They overcharge at least $250 for a tow, only take cash, and police have been called.

These people are rude, insensitive, and disrespectful. They do not care about anything but the mean green- MONEY.

They over charge their prices; if they tow your car they will charge you at least $250 even if for one hour. They will even charge you more if they feel like it, and they only except cash. I have been witness to the police being called on them because of their service, and they are rude to the customers will even curse at them.

I do not understand how a company like this can continue to stay in business, and the Home Owner's Association are fools for contracting them. They do not deserve to even be in existence because they are selfish, inconsiderate group of people.

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1 comment
Guest

The prices are regulated by both state law and local ordinance - which is exactly what you were charged. And we are only rude if you are rude in turn. In the future, I recommend that you follow your HOA parking regulations.

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