Discount Rugs and Furniture
Discount Rugs and Furniture Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discount Rugs and Furniture has 1.8 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Variety of items at good prices.
Cons: Customer service, Would not shop again.Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discount Rugs and Furniture has 1.8 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Variety of items at good prices.
Cons: Customer service, Would not shop again.Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is low according to consumer reviews.
Matteson, Illinois
Male worker raised voice to me (female customer)
I purchased a bunk bed set full over full. After the first delivery date came and went I attempted to call to see when it will be delivered.
It is very hard to get through to the store because the phone often goes directly to a voice mail that is full.
When I finally got a hold of a person they had not record for my order that I completely paid for. After being put on hold for 10 minutes they said they would call me back. They called me back an hour later with a new delivery date. I attempted to call them the day before scheduled delivery date but could not get a hold of them because the phone went to a full voice mail.
I then called on the delivery date and they tried to change the delivery date again. I expressed my disappointment and the woman put a man on the phone. The man was very confrontational and told me I called the wrong number. I tried to explain that I called the same number I called to speak with you this time.
And he insisted I did not and I called the wrong number even raising his voice to me. At this point I told him I wanted to cancel my order due to the poor customer service I have received thus far.
He refuses to cancel my order and give me a refund. I have never been treated so poorly as a customer.
- Variety of items at good prices
- Customer service
- Would not shop again
Preferred solution: Full refund
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