Discount Aquatics
Discount Aquatics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discount Aquatics has a 1.0 star rating from 1 customer and consumers are mostly dissatisfied.
Positive Feedback
The single reviewer noted a lower price as a third party seller and received the ordered product.
Negative Feedback / Risk Areas
- Delay in shipping compared with typical Amazon delivery, cited in Discount Aquatics reviews.
- Dispute over refunds and a higher than expected restocking fee led to a perceived unfair return experience and Discount Aquatics customer complaints.
- Return policy enforcement after opening items resulted in a 50% charge despite reported prior agreement.
Key Takeaways for Future Customers
- Compare prices and check seller return policy before purchasing to avoid unexpected restocking fee charges.
- Expect possible longer shipping times when buying from this seller on marketplaces and confirm refund terms before opening items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discount Aquatics has a 1.0 star rating from 1 customer and consumers are mostly dissatisfied.
Positive Feedback
The single reviewer noted a lower price as a third party seller and received the ordered product.
Negative Feedback / Risk Areas
- Delay in shipping compared with typical Amazon delivery, cited in Discount Aquatics reviews.
- Dispute over refunds and a higher than expected restocking fee led to a perceived unfair return experience and Discount Aquatics customer complaints.
- Return policy enforcement after opening items resulted in a 50% charge despite reported prior agreement.
Key Takeaways for Future Customers
- Compare prices and check seller return policy before purchasing to avoid unexpected restocking fee charges.
- Expect possible longer shipping times when buying from this seller on marketplaces and confirm refund terms before opening items.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Stay away
- - I bought from a third party seller.
- - Delivery took 2 weeks.
- - Opened, it wasn't bright.
- - Return: 20% then 50%.
- - Opened item can't be resold as new.
I purchased an aquarium light here because they had a little better price as a third party seller on Amazon. It took a long time to come, 2 weeks, this is not what I was used to when ordering from amazon.
When it arrived, I opened it of course and after plugging it in, decided it wasn't bright enough. I asked for a refund and was told that they would accept it back if I paid shipping with a 20% restocking fee. Well, this was also not what I was used to with previous Amazon orders. I agreed and returned the light to them in perfect condition and in all the original packaging.
I was notified by them that they had issued a return with a 50% restocking fee, which cost me $144.
They said that they couldn't resell the light as new because I opened it. I just wanted to tell everyone that they are not an honest company and especially at Christmas time for people not to buy gifts there and expect to be able to return them for any reason.
- Deceptive return policies
- Poor customer service
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