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DISA Global Solutions

DISA Global Solutions

disa.com
What is your customer experience with DISA Global Solutions?

DISA Global Solutions Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

DISA Global Solutions has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; consumers cite poor service, billing issues, and data security concerns.

Positive Feedback

Few or no positive remarks appear; price is described as high but no favorable service experiences are reported.

Negative Feedback / Risk Areas

  • Customers report DISA Global Solutions customer complaints about billing errors, unexpected charges, and threats of collections.
  • Issues with customer service response times, lack of account reps, and unclear ETA for background checks are recurrent.
  • Data breach concerns and lost user data were reported for this background checking company.

Key Takeaways for Future Customers

  • Read DISA Global Solutions reviews and confirm authorization before accepting charges or subscriptions.
  • Expect potential delays in support and verify data security practices before using background check services.
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Anonymous
map-marker Manchester, Connecticut

Data breach

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Way to hold onto user data years after the fact. Lost my information, *** I cant imagine what it takes for a background checking company to lose all of your data.

User's recommendation: Do not use

View full review
Anonymous
map-marker Winder, Georgia

Customer Service

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AI Highlights
  • - Background checks pending for a week or longer and responses are slow.
  • - No account rep; only a support team with 4-hour replies and ticket closures.

Heard great things about the company so I decided to give them a try. Their customer service is awful!

There are times when a background pends for a week or longer and when asked why it's taking so long, they just simply give you an ETA without explaining.

You will not have an account rep; you only have the customer service department to rely on and they take at least 4 hours to reply with one answer and closing out the ticket, so they don't have to deal with you anymore. I would not recommend this company ever.

User's recommendation: If you don't care about quality customer service, I guess I would recommend.

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Rosanna Evh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I never heard of the company.

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AI Highlights
  • - Unknown issuer billed; no purchase record.
  • - Told to log in and cancel a non-opened account.
  • - Welcome and demand letters followed; collections threatened.
Contains 2 confidential files for company representatives

These people have been sending me a bill for three weeks now. Ive never heard of them, my company has no record of ever buying anything from them, nor have we ever ask them to quote anything.

I informed them of this. They told me I would need to log on and cancel my account. You know, the accountant I never opened or authorized. Two days after that, they sent me a welcome letter, saying they were glad to have me as a customer.

Once again, I dont know anything about them.

Today they send me a demand letter, because Ive closed my account. You know, the account that Ive never opened. And they threaten to turn it over to collections.

I dont know where they are from where I come from. They call that extortion.

It is illegal.

This is why they have court and jails. Im really not worried about it but I just thought the rest of the world needed to know.

User's recommendation: Stay away

View full review

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