Anonymous
map-marker Winder, Georgia

Customer Service

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Heard great things about the company so I decided to give them a try. Their customer service is awful! There are times when a background pends for a week or longer and when asked why it's taking so long, they just simply give you an ETA without explaining. You will not have an account rep; you only have the customer service department to rely on and they take at least 4 hours to reply with one answer and closing out the ticket, so they don't have to deal with you anymore. I would not recommend this company ever.
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User's recommendation: If you don't care about quality customer service, I guess I would recommend.

Rosanna Evh

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Verified Buyer
| map-marker Mason, Ohio

I never heard of the company.

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DISA Global Solutions - I never heard of the company.
DISA Global Solutions - I never heard of the company. - Image 2

These people have been sending me a bill for three weeks now. Ive never heard of them, my company has no record of ever buying anything from them, nor have we ever ask them to quote anything.

I informed them of this. They told me I would need to log on and cancel my account. You know, the accountant I never opened or authorized. Two days after that, they sent me a welcome letter, saying they were glad to have me as a customer.

Once again, I dont know anything about them.

Today they send me a demand letter, because Ive closed my account. You know, the account that Ive never opened. And they threaten to turn it over to collections.

I dont know where they are from where I come from. They call that extortion.

It is illegal.

This is why they have court and jails. Im really not worried about it but I just thought the rest of the world needed to know.

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User's recommendation: Stay away

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