DiRx
DiRx Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DiRx reviews show a 1.7 star rating from 3 customers. Consumers are mostly dissatisfied; recommendations include "Run!" and "Stay away." Reviews note website and product diversity problems and a high price level.
Key Takeaways for Future Customers
- Expect difficulty with website login and account management.
- Customer service is hard to reach; long hold times and unanswered emails reported.
- Auto-ship and subscription/refill orders can be delayed or go into backorder.
Negative Feedback / Risk Areas
- Repeated billing complaints and being charged multiple times.
- Missed medications due to slow processing and shipping delays.
- Poor responsiveness to refund and billing inquiries.
Positive Feedback
Some long-term users reported no issues for years before recent problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DiRx reviews show a 1.7 star rating from 3 customers. Consumers are mostly dissatisfied; recommendations include "Run!" and "Stay away." Reviews note website and product diversity problems and a high price level.
Key Takeaways for Future Customers
- Expect difficulty with website login and account management.
- Customer service is hard to reach; long hold times and unanswered emails reported.
- Auto-ship and subscription/refill orders can be delayed or go into backorder.
Negative Feedback / Risk Areas
- Repeated billing complaints and being charged multiple times.
- Missed medications due to slow processing and shipping delays.
- Poor responsiveness to refund and billing inquiries.
Positive Feedback
Some long-term users reported no issues for years before recent problems.
Turn one complaint into a collective action
Cleveland, Ohio
Order Status
My order has not been completed. Reaching customer service is impossible. Emails are nor replied to.
Terrible service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStart refills again
- - Wants to restart a 90-day tadalafil 20 mg online order.
- - Could not log in to the account.
I need to restart my 90 day supply of Tadalafil 20mg I on line couldnt get logged in my new card number is 539135****413012 exp.3/28 code on back is 415 my address is 81 lake dr Barboursville wv 25504 Randall Mullin
User's recommendation: Hard to call long wai
Novi, Michigan
Charged me 6 times for medication I never received !! Called and on hold for an hour and a half to be hung up on twice to never talk to anyone horrible company
Charged for meds never received 6 times !!
Called to be left on hold for an hour and a half to be hung up
On never being able to talk to anyone!!!
User's recommendation: Run!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiRx is horrible
- - Auto-refill delays exceeded 2 months with recurring issues.
- - After years with no problems, issues began; last straw was over 2 months without meds.
As with the other reviewer, this place should be shut down. I have 2 very common prescriptions, and it took them over 2 months to get me an auto refill order.
I used these guys for a few years without any problems, and then all of a sudden, every order had issues.
The last time was the deal breaker; I went over 2 months without my medications. Their excuse was typically, 'We got a huge shipment in, and it is taking longer to get everything put away.' What, are they selling drugs out of their garage?
Preferred solution: my prescriptions on time
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst Company Ever-Shut then Down
- - The second order was back-ordered and delayed, with poor updates.
- - I couldn't cancel and was billed after cancellation despite attempts.
August 14th, 2024ay awayst
1st was a disaster but figured it out. 2nd order was coming due, noticed I was low on my antipsychotic medication and dilengly watching my email for notice from DIRX.
I had 5 days left and I called the help center. They stated the order was on back order and should be processed in the next couple days and the 7 to 10 days for shipping. Not cool,..I explained my situation and was repeadly told to calm down asked to speak to Manager and was sent to a bs voicemail to leave a message. I called back every day and left a message with the "manager".
I never recieved a call back or help. Finally the medication came in and I already had my pharmacist send prescriptions to another pharmecy. I told them to cancel the order, "No sir it's in processing" and can't be canceled. I Saud has it shipped, have you billed yet.
I can't tell and no you can't cancel. I deleted everything in my account, emailed them to cancel. They did this for me, but the order 4 days later was finished processing and billed my account. The items are supposed to be at my door 9 days for shipping.
Wow, if I waited I would be 14 days without medication. This is the worst company, between not caring if a person has there meds, not notifying people in advance about stocking issues, not having a management team to help, not canceling a order. (Most companies you can cancel as long as it has not shipped). This company is very shady and they hold some very important information that they hold.
Scary scary...do not use,..let this company go belly up. Stay away
- Read review
Preferred solution: Shut down shady corrupt buisness
User's recommendation: Stay Away-Use Amazon Pharmecy
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