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Dirt Cheap

Dirt Cheap

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What is your customer experience with Dirt Cheap?

Dirt Cheap Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.7 star rating based on 5 customer reviews; consumers are mostly dissatisfied with Dirt Cheap reviews and service.

Key Takeaways for Future Customers

  • Expect frequent customer service issues when contacting support or resolving app problems.
  • Watch for pricing and signage discrepancies at stores and possible refusal to honor displayed prices.
  • Delivery, exchanges, and refunds may be difficult to resolve.

Negative Feedback / Risk Areas

  • Repeated customer complaints about rude managers and staff and store condition.
  • Problems with refunds, cancellations, and handling of broken items.
  • Poor communication, billing or delivery charge disputes and lack of escalation.

Positive Feedback

Customers note discounts and good prices despite service and policy concerns.

View full overview ›

Media from reviews

Dirt Cheap - Broken item
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Show reviews that mention
customer service phone number service customer number employee email assistance app phone
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Jessicca S

Angry

AI Highlights
  • - I'm angry that nobody picked up to let me tell you.
  • - Diane in Sullivan, Missouri, is doing a wonderful job; please tell her she's doing a good job.

I'm angry that somebody did not pick up to let me tell you. I think that your employee Diane and Sullivan, Missouri, is doing a wonderful job.

I see this lady work her *** off, usually by herself. I hope you just let her know.

She's doing a good job. Thank you.

Preferred solution: I was like her just to get a.Thank you for being a good employee

View full review
Anonymous

Jake the assistant likes to turn away paying customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am a paying customer two times weekly and I am over 40 years of age hey Jake get a job you enjoy stop declining sale you jurk...

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Sharon M Pnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Allen, Texas

Bate and switch

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AI Highlights
  • - Email promised one-time free delivery; code used.
  • - Delivery charge applied; no contact number.

I received an email offering me one-time free delivery. I ordered and put in the code given to me.

When the purchase was done, I realized that there was still a delivery charge. I called the store and was told there was nothing they could do for me.

They couldn't even give me a number for anyone to talk to about it. Very poor service.

Loss:
$8
Pros:
  • Good prices
Cons:
  • Delivery was bad

Preferred solution: Price reduction

User's recommendation: Don't believe what they tell you.

View full review
Roxanne P Bjv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You give me a phone number. Call customer service. If need help. I did that and then you're telling me to send an email. I just want the app downloaded to my new phone with a new phone number. I had i

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Struggling to download the app on a new phone with a new number.
  • - Customer service offered a phone number but directs to email.

I can't.

Keep doing this.I am so frustrated.All I want to do is download the app to my new phone with a new phone number and I'm unable to do this.All i'm wanting is the assistance and apparently I can't get this. It provided me a phone number for customer service for assistance.

And then all that does tell me to do emails. I'm not. I can't keep doing this.

I just can't I can't keep doing this. All I wanted is to app to go keep my cat on my other phone.

User's recommendation: Not sure at this point

View full review
Roxanne P Bjv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help with the app on my new phone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer service is hard to reach.
  • - They've been a loyal customer for years.
  • - They can't get help with a new phone and number, and they're done.

Apparently you can't even talk to customer service. Unbelievable I mean totally unbelievable.

Have been a loyal customer for many years and can't get no help. with my new phone and to new phone number i'm done

View full review
Roxanne P Bjv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am getting no help from your customer service

I'm so done. I am so done with all this.

I called customer service to get some assistance, but apparently I can't get any help from your customer service. Thank you very much for nothing.

User's recommendation: I am so aggravated right now

View full review
Makeila Fya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Employee and manager corrupt

Would like a call, a verbal conversation with someone in regional management to discuss this matter in further detail

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Vincent S Efi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Broken item

AI Highlights
  • - Purchased a tub in Hammond, LA.
  • - Manager taped over a broken part to hide it.
  • - Manager refused a refund.
Dirt Cheap - Broken item
Contains 1 confidential file for company representatives

I purchased a tub in Hammond La and the manager put tape over the broken part to hide it. When the worker went to load it I saw the broken parts and told them I didnt want it . The manager refused to refund my money.

Loss:
$262

Preferred solution: Full refund

View full review
Jenny G Bey

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Zachary, Louisiana

Compaint on store manger and staff trying to take their best off to fighy

AI Highlights
  • - An employee yelled at me to leave near a box outside the yellow line.
  • - Manager wouldn't provide a complaint contact; I'm 71 and 80% deaf.
Contains 1 confidential file for company representatives
Updated by user Feb 01, 2024

Haven’t heard from anyone I’ve called several numbers since 6:30pm

Original review Feb 01, 2024

The employees was telling me dont go through box there was a box out from the yellow line I was taking tee shirts the employee started yelling you need get out of the store the acted like she was going to take her jacket off to fight

Im in the store every day

I went to store manager she wouldnt give me girl name or phone number to complain

Im

71 years oldold and 80%deaf in my right ear

This is not right I spend lots of money in the store since November 2023 the store is so dirty rude people today was it this has really made me ill

Preferred solution: A Regional Manager to call me so he can pull the video in store

User's recommendation: Find another location

View full review
Jenny G Dsd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ajman, Ajman

Compaint on store manger and staff trying to take their best off to fighy

AI Highlights
  • - Customer says a store employee threatened to fight and told them to leave.
  • - Manager reportedly fired staff; video may show tense behavior.

I went in the store I go at least

4 to 5

Days a week

I went back to the last few isles in store they had a pallet there was one lady had put the things on white tables no isles were blocked off I was buying things off the table there was another lady getting shirts I wasnt getting anything out of box it was almost empty the girl said I you cant buy this I ask her why she said I not through this was ready to sell/the employee (shes one day a week)Im almost deaf I talk loud and 71 years old she said employee said you need to leave the. She started acting like she wanted to fight me I have never been so humiliated by someone like this in my life,I went up to check out ask the lady for her name she wouldnt

Give it to me-as of yesterday the manager!?up front had

Told me they fired

Everyone last week she told me to come back today she was starting to fill the shelves etc if someone will pull the video it will show her acting like she wanted

To fight if I had

Been out of line I believe they would

Have called the cops the store is so dirty they dont doa thing you can look back since October 2023 ive spent thousands I loved the store it started changing in December I would like somebody to view the tape and then go in see how these people talk to their paying customers this lady today needs to find another store I should have called the cops instead of going to dentist she was threatening me by pulling her vest off slinging her arms saying come on thank

Preferred solution: This lady was threatening me and wanting to fight

User's recommendation: Don’t go

View full review
1 comment
Michelle C Sym

Reaching

Anonymous
map-marker Brooksville, Mississippi

Compaint on store manger

Zero review store manager over price broken torn beat up items.Comforts sets has price over $100 dollars what a shame.A lot of customers complains bout her store junkie.

View full review
Melesha M Gvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I've shopped with DC from day one I watch signs and sku's that change I'm very good at what I do..well Forest ms.has gone thru so many mgrs lately and the store is in terrible shape percent signs are

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Tried to buy electric mower at a price not honored.
  • - Manager refused to sell; asked to put it in the back.
  • - Receipt was voided; another cashier knows it.
Updated by user Nov 02, 2023

Stopped shopping There!

Original review Oct 25, 2023
Incorrect I had purchased or tried to purchase an electric lawn mower it had AU pay $3 on it it had done been flushed And when I got to the front the manager said that she could not sell it to me for that price we kind of had a little discussion about that and but he did not sell me the mower and I asked her to put it in the back because I know I'm right is there any way that you could help me with this situation thank you so much This is my first issue with dirt cheap I have shot there since the doors opened faithfully The bad part about it is my receipt blue out the window where she voided it but one of the other cashiers knows that it happened

User's recommendation: Idkĺ

View full review
Melesha M Gvt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Forest, Mississippi

CompaintNo the issue has not been resolved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The issue will likely be swept under the rug.
  • - Unskilled managers can pick and choose what they charge an individual.

This issue will most likely be swept under the rug

And let un-skilled managers pick and choose what they charge an individual

I thought more of DC than this as a whole , but as of now that has changed

So have a blessed Day

And thsi will be my last reply.

Pros:
  • Discount
Cons:
  • Manager

Preferred solution: I DONT KNOW AT THIS POINT

View full review

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Anonymous
map-marker Marietta, Georgia

Problem

AI Highlights
  • - Ryobi mower not on shelf; found in back with 90% off items.
  • - Unhelpful service; signs unchanged, store trashed, and customer was followed.

Again I came in to purchase a push mower different from the last..I was a Ryobi electric mower I was in the store at closing last nite and was here when it opened this morning it wasn't on the shelf but it is in the back room along with weed eaters and other tool that went 90% off..their new so called managers here that Do Not know what there doing ...signs haven't been changed in weeks store is trashed ..this is the first time in 15 years of shopping with DC I have totally been disrespected...I've called sent emails ask to speak with DM

Can't get any help at all...769274****..

Thank you and have a Blessed Day..

And that's not all I was followed around in here yesterday like I was gonna steal something because I

Know how to shop here and totally enjoy until now...

And it could be Called discrimination for that matter...they stand around laughing and talking like they don't have anything else to Do..

It's Ridiculous Ridiculous

View full review
Anonymous
map-marker Marietta, Georgia

Yes I can't put into t have been treated

AI Highlights
  • - New management is unfamiliar with the system.
  • - They refused to sell an item due to misprint.
  • - Signage is off; prices seem cheaper than signs.

They have all new management that does not know the system..

On Now 2 occasions they have refused to sell me an item reason being ..they said it was an misprint totally Not true

They are not doing sinage properly so items are Cheaper than sign say..I have shopped with this company since the doors opened

I have a feeling that this Will not be tended to..

But this is my story anyway have a blessed day .

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