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Fraudolent charges and alteration of signed documents

DiRent Morocco - Fraudolent charges and alteration of signed documents
DiRent Morocco - Fraudolent charges and alteration of signed documents
After I have returned the car I signed the return sheet with no damage to the car. After a week, I found an additional charge of 300 USD in my bank account. I had no communication from the rental company DiRent before that. I decided to contact the company for information, and they share a bill and a Return sheet that was modified AFTER my signature. I was shocked to notice that the return sheet was edited after my signature claiming for a g for a scratch on the front bumper. In the copy I have kept, there is no additional handwritten text. Therefore it was added at a later stage. Also, DiRent did not mention any damage of the need for reimbursement when I returned the car. The damage fee resulted in more double the rental price, just for a scratch. This is a faulty declaration that can have legal repercussion for the company DiscoverCar. I am worried they made the scratch themself after I returned the car. Therefore, I kindly asked to revert the amount and related VAT to my bank account or I will need to initiate a legal procedure and report this case. I wish this incident would damage its reputation and future customers.

User's recommendation: Avoid DiRent at all COSTS!!!!!

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ID
#1889176 Review #1889176 is a subjective opinion of poster.
Location
Nouaceur, Grand Casablanca
Service
Dirent Morocco Car Rental
Pros
  • Cheap
Cons
  • Fraudulent activity
Loss
$300
Preferred solution
Price reduction

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