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Their new phone number prominently displayed in blue on my current statement has been disconnected (844-233-3369). Maybe they're getting too many complaints? They agreed to discontinue some of their services to keep my bill at $104. Surprise, it's now $171.37. Watch...
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1.0
I didn't like
  • Not being people of their word
  • Monthly rising prices
  • Deceptive fraudulent billing practices
#1017725
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I signed up for the $35 promotion and although there were times I was ftustrated with freezing video I was pleased with the overall product. Then when the second month came up I got a messsge that I had to provide a new credit card since the one I used to sign up was...
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Antonio called repeatedly and ask for me to come back to direct tv. Also said if I came back, direct tv would pay the contract I had with Dish tv. So after 2 months of him calling every other day and also Ashley called, each time they said they would pay contract with...
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Short Review for March 08, 2017

#1018397
1.2
Direct tv does not live up to it comitement and they will not work with us to pay final bill they kept on hold for 50 minutes. It is there way or the highway. We will never recommend direct tv to anyone
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Directv Now Tv Package Review

#999759
1.0
We moved and cancelled our Direct TV on May 24th, 2016. They took the money from my account for 7 months, and i finally caught it on my bank statement. Direct TV owes me $1426.95. I have called 5 times for my refund and keep getting the same story. Account 23628698. Send my $. We have a new account at our new home. Maybe i should not pay my payment to get my money back you stole !l
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Directv Now Streaming Service Review

#972713
I'd hate to invite a bunch of people over to watch something on DirecTV Now. Sometimes it is like HD, sometimes it is worse than old style analog, and often it simply doesn't load and gives error messages.
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Every single day it's the same...reload the APP...clear data/cache.. Error 40.... re-enter password multiple times a day... Service is horrible... ATT unresponsive !!! Have contacted support and the answer is the same every time... A few, isolated cases are...
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Anonymous

Anonymous It's a total cluster ***.DirecTV Now is a total disaster“Sign me up!” said I. So I signed me up. And then I laid me down and bemoaned me fate. Every aspect of the service is a...

please tell it was only a joke and I'll get all my money back! LOL! Your are a bunch of sick puppy's!yes I'm a pissed on consumer. how could AT&T launch directv now with out much a intent to provide adiquit consumer help. a better launch date of 1 April would help...
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I signed up for DirecTV Now the day it became available. To say I am disgusted and disappointed is an understatement of major proportion. First off, they DO NOT SERVICE this product. At all. They provide a forum with FAQs to 'find your problem' and if you are lucky(?)...
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1.5
I didn't like
  • Service or their support
#973219
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Signed up for Directv Now on thursday night. Was unable to view programing until Saturday morning. On Saturday morning there was intermittent buffering. Saturday evening buffering increased and programing started cutting out. After many attempts to contact customer...
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2.3
I liked
  • Variety of programing
I didn't like
  • Poor delivery quality
  • Lack of meaningful response by customer service reps
  • Limited availability of customer service
#971127
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