DirectToolsOutlet
DirectToolsOutlet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DirectToolsOutlet has 2.9 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Shop elsewhere", "Be sure you don't have any problems for customer service, you might have to wait 2 hours on hold to speak to some 1".
Review authors value the most Diversity of Products or Services and Reliability. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DirectToolsOutlet has 2.9 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Shop elsewhere", "Be sure you don't have any problems for customer service, you might have to wait 2 hours on hold to speak to some 1".
Review authors value the most Diversity of Products or Services and Reliability. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
Not knowledgeable
I asked about a military discount and the phone person had no clue it was a total waste of time, get real people
Preferred solution: Military discount
User's recommendation: Shop elsewhere
Sandy, Utah
Order
I placed an order for a Ryobi lawn mover back in June and my product was lost in transit. I waited a week with no updates and called direct tools customer service , they could not find my lawn mover and gave me the option of a refund .
I agreed to the refund only to find out today 7/7/2022 that no refund was submitted.
So now I'm mad that some one didnt do their job and that I was lied too.
Direct tools customer service really sucks and their wait times suck even more .
I like Ryobi products but not the direct tools customer service.
User's recommendation: Be sure you don't have any problems for customer service, you might have to wait 2 hours on hold to speak to some 1
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