Directed Electronics
Directed Electronics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Directed Electronics has a 3.5 star rating from 2 customer reviews with a 50/50 split between positive and unfavorable feedback; consumers are mostly neutral. Recent comments note inconsistent employee attention. Reviewers value the Exchange, Refund and Cancellation Policy and report high price levels.
Key Takeaways for Future Customers
- Check Directed Electronics reviews before purchasing to confirm part compatibility and availability of replacement fobs.
- Expect clear refund and cancellation terms but allow time for responses.
Negative Feedback / Risk Areas
- Recurring Directed Electronics customer complaints cite poor customer service and slow or missing email responses.
- Issues reported with returns, refunds, and wrong parts received; billing or subscription concerns were not prominent.
Positive Feedback
Some customers receive needed remotes and value the company’s exchange and refund policies when they work as intended.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Directed Electronics has a 3.5 star rating from 2 customer reviews with a 50/50 split between positive and unfavorable feedback; consumers are mostly neutral. Recent comments note inconsistent employee attention. Reviewers value the Exchange, Refund and Cancellation Policy and report high price levels.
Key Takeaways for Future Customers
- Check Directed Electronics reviews before purchasing to confirm part compatibility and availability of replacement fobs.
- Expect clear refund and cancellation terms but allow time for responses.
Negative Feedback / Risk Areas
- Recurring Directed Electronics customer complaints cite poor customer service and slow or missing email responses.
- Issues reported with returns, refunds, and wrong parts received; billing or subscription concerns were not prominent.
Positive Feedback
Some customers receive needed remotes and value the company’s exchange and refund policies when they work as intended.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wichita, Kansas
Resolved: I was asking a question about a product of yours and I got hung up on the first time and then the guy said I don't understand what I'm saying then I got a page that asked how My experience went with
I've been looking for a remote starter kit for a 1997 F-150 with 4x4 single cab. Is there any way you can help me, please?
Preferred solution: I would like someone to help me pick out the right remote starter kit for my 1997 F-150 4x4 single cab I thought I was buying a remote starter kit and I got a remote kill switch instead so I seen the one you got on eBay for 30.and I was just making
User's recommendation: Good luck with their employees paying attention to what you want
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed new fob
No complaints I bought a used car with a model 556u remote start and didnt get control fob with it . Is it possible to get a new one ?
Preferred solution: New fob
Norwood, New Jersey
Need to return order for wrong part received
- - Received the wrong remote for a car alarm.
- - Emails ignored; four calls to support with no help.
- - Wants to return for a refund; BBB complaint filed.
I placed an order for a remote for a car alarm. I received my order but it is the wrong part.
I have contacted the seller 4 times by email and once by phone. By phone I was only able to get someone in support who said they couldn't help. I have gotten NO responses to my emails.
I filed a complaint with the Better Business Bureau and they could not get a response either. I want to return this part and get my money back but Directed Electronics has the worst customer service ever when they say send an email but they don't respond.
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