45 CLAIMED LOSSES
1 TOTAL REVIEW
Need to return order for wrong part received
I placed an order for a remote for a car alarm. I received my order but it is the wrong part. I have contacted the seller 4 times by email and once by phone. By phone I was only able to get someone in support who said they couldn't help. I have gotten NO responses to my emails. I filed a complaint with the Better Business Bureau and they could not get a response either. I want to return this part and get my money back but Directed Electronics has the worst customer service ever when they say send an email but they don't respond.
Norwood, New Jersey
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