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Direct Wood Flooring

Direct Wood Flooring

www.directwoodflooring.co.uk
What is your customer experience with Direct Wood Flooring?

Direct Wood Flooring Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Direct Wood Flooring has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; the rating distribution is 100% unfavorable and reviewers cite high price levels and poor customer service.

Positive Feedback

One review notes prompt promises from HQ to respond, suggesting willingness to address issues.

Negative Feedback / Risk Areas

  • Direct Wood Flooring customer complaints focus on slow or missing follow-up from customer service.
  • Complaints mention high pricing and disappointing discounts and special offers.

Key Takeaways for Future Customers

  • Check Direct Wood Flooring reviews before purchase and confirm response times for service or warranty issues.
  • Clarify pricing, discounts, and expected follow-up to avoid unresolved disputes.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Nashley Xbd
map-marker Ludlow, Shropshire

Good Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Had to cancel an order and it was done promptly and professionally. Cannot comment on the quality of there products as have not ordered from them before.

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Gareth B Xra
map-marker Camden, Camden

Need to speak to sort out your mess and stress your company has coursed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've been told someone from your HQ will contact me regarding all my complaints, and I'm still waiting after 5 days.

Loss:
$2100
Cons:
  • Useless

Preferred solution: Full refund

View full review

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