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Never received product

1.0
Direct Vapor - Never received product
Ordered 4 weeks ago. After 50+ emails, they finally said the order was cancelled bc they were unable to deliver to meand I would get my refund in 5-10 business days (should take 48 hrs max) after I threatened to file a chargeback w/ my cc company. Absolute *** Do not buy here. I shouldve stuck w/ Element Vape.

User's recommendation: Element Vape.

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#4317854 Review #4317854 is a subjective opinion of poster.
Pros
  • Good prices
Cons
  • Awful customer service
  • Never received product
Loss
$86
Preferred solution
Full refund

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Verified Reviewer New Reviewer

To help someone else avoid the headache

1.0
Direct Vapor - To help someone else avoid the headache
Avoid this company at all costs. There are way too many other good legitimate Vape online stores out there. The customer service is horrible hung up on me after lying to me. This is the second time I've had nothing but trouble from this company I'm going to report them to the Better Business Bureau in hopes of getting my money back. Buyer beware!

User's recommendation: Avoid, Avoid, AVOID!!!

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#4288592 Review #4288592 is a subjective opinion of poster.
Location
Rio, Virginia
Pros
  • Easy to find online
Cons
  • Good luck getting what you pay for
Loss
$87
Preferred solution
Full refund
New Reviewer

Never received information about tracking

2.0
Was supposed to relieve email about shipping info when the delivery company responded to them but never received it. Ty
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#4285402 Review #4285402 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

My Stuff Actually Arrived!

Okay. So I placed a 75 dollar order after I did a little research on if this company was reputable. And I do mean a little. I can spot a fake website and this site was very detailed. Anyhow ..I started getting panicky when it looked my stuff hadn't even shipped after 5...
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#4256392 Review #4256392 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Didn’t receive order

1.9