Syanne Xdn

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Verified Reviewer
| map-marker London, England

Check-in details query

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Tried to check into an accommodation in Amsterdam with this company as they did not give me the information of the check in within the timeframe they gave me and got no answer by email and with them having an international number couldnt ring them, got to the accommodation and then the homeowners said there is no airbnb which the company promoted on and got scammed, do not use this company for any accommodation
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User's recommendation: Do not use

Daisia Nhy

Change of flight

Original flight diverted. Customer service could not find my reservation. I was panicked to find another flight so I hung up on her and spoke directly to agent at airport.
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William W Cmp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Re book a flight

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I canceled my flight due to problems at my destination. I would like to see if I could redeem the flight if possible I was told if I use before the end of the year or one year has turned and I could I would appreciate it if you could get back with me. Thank you.
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Preferred solution: A flight

Ericka Fef
map-marker Doha, Baladiyat Ad Dawhah

Change of flight

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Travel agency emergency number was out of service. PC got me connected and I was able to resolve my travel issues.
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User's recommendation: Don't use Direct Travel.

Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to find proper vacation rentals? Can you cancel and refund? How not to be scammed with a vacation rental? Mary Branum, a vacation rental expert, shares tips on how to refund a vacation rental and what to do if you have issues with renting.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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