Direct Travel
Direct Travel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Travel reviews show a 1.9 star rating from 3 customer reviews with consumers mostly dissatisfied and recent recommendations saying "Do not use".
Key Takeaways for Future Customers
- Expect inconsistent check-in details and limited destination accuracy.
- Prepare for slow or unreachable customer service when flights or bookings change.
- Review refund and cancellation policy carefully before booking given high price level.
Negative Feedback / Risk Areas
- Direct Travel customer complaints about missing reservation details and inability to contact support.
- Reports of possible accommodation scams and travel emergency number out of service.
- Refunds and exchange processes are a common source of frustration.
Positive Feedback
A few customers resolved issues via airport agents or third-party connections when the agency was unreachable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Travel reviews show a 1.9 star rating from 3 customer reviews with consumers mostly dissatisfied and recent recommendations saying "Do not use".
Key Takeaways for Future Customers
- Expect inconsistent check-in details and limited destination accuracy.
- Prepare for slow or unreachable customer service when flights or bookings change.
- Review refund and cancellation policy carefully before booking given high price level.
Negative Feedback / Risk Areas
- Direct Travel customer complaints about missing reservation details and inability to contact support.
- Reports of possible accommodation scams and travel emergency number out of service.
- Refunds and exchange processes are a common source of frustration.
Positive Feedback
A few customers resolved issues via airport agents or third-party connections when the agency was unreachable.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Check-in details query
- - Check-in info not provided; emails unanswered.
- - International number could not be reached.
- - Promoted as Airbnb but not available; was scammed.
Tried to check into an accommodation in Amsterdam with this company as they did not give me the information of the check in within the timeframe they gave me and got no answer by email and with them having an international number couldnt ring them, got to the accommodation and then the homeowners said there is no airbnb which the company promoted on and got scammed, do not use this company for any accommodation
User's recommendation: Do not use
Change of flight
Original flight diverted. Customer service could not find my reservation. I was panicked to find another flight so I hung up on her and spoke directly to agent at airport.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRe book a flight
- - I canceled the flight due to problems at destination.
- - I was told to use before year end; please get back to me about redeeming the flight.
I canceled my flight due to problems at my destination. I would like to see if I could redeem the flight if possible I was told if I use before the end of the year or one year has turned and I could I would appreciate it if you could get back with me. Thank you.
Preferred solution: A flight
Change of flight
Travel agency emergency number was out of service. PC got me connected and I was able to resolve my travel issues.
User's recommendation: Don't use Direct Travel.
Travel Agencies Expert Talks
Vacation Rentals: Refund, Cancellation and Safety Tips
How to find proper vacation rentals? Can you cancel and refund? How not to be scammed with a vacation rental? Mary Branum, a vacation rental expert, shares tips on how to refund a vacation rental and what to do if you have issues with renting.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
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