Direct Sports
Direct Sports Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Sports has a 2.1 star rating from 2 reviews with consumers mostly dissatisfied, a 100% unfavorable distribution, reports of damaged items, late next‑day delivery, high prices, poor refunds and unresponsive customer service.
Key Takeaways for Future Customers
- Check Direct Sports reviews before purchase to gauge reliability.
- Expect possible delays on express delivery and limited refund options.
- Document communications when seeking a refund or repair.
Negative Feedback / Risk Areas
- Recurring customer complaints about unresponsive customer service.
- Frequent issues with refunds and exchanges, customers report no money back.
- Reports of damaged goods on arrival and missed next‑day delivery promises.
Positive Feedback
Some customers note store staff offered credit notes and believe the store should resolve problems directly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Sports has a 2.1 star rating from 2 reviews with consumers mostly dissatisfied, a 100% unfavorable distribution, reports of damaged items, late next‑day delivery, high prices, poor refunds and unresponsive customer service.
Key Takeaways for Future Customers
- Check Direct Sports reviews before purchase to gauge reliability.
- Expect possible delays on express delivery and limited refund options.
- Document communications when seeking a refund or repair.
Negative Feedback / Risk Areas
- Recurring customer complaints about unresponsive customer service.
- Frequent issues with refunds and exchanges, customers report no money back.
- Reports of damaged goods on arrival and missed next‑day delivery promises.
Positive Feedback
Some customers note store staff offered credit notes and believe the store should resolve problems directly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newton Aycliffe, Durham
Resolved: Christmas present
- - I emailed the company repeatedly but haven't been contacted and the box arrived damaged, the store told me to email, but I still haven't heard back.
Return. Email them.
I have emailed this company and sent so many messages, and they still haven't got in contact with me. I bought my son a Christmas present.
When I received it, the box was badly damaged.
I went to the store to return it; they told me to email online, which I have, and still haven't got in touch with me. I'm going to have to go to consumer protection to get my refund.
- Think the store should be able to sort out the problem instead
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brecon, Wales
Are you taking the ***
- - Customer seeks £185 refund for boots; refund refused, credit note offered.
- - Merthyr Tydfil store; Trading Standards alerted; may pursue action.
Your sports direct stores are absolutely shocking I have never entered your stores before, but this Christmas my wife wanted a pair of hugg boots £185. No cheep because I don't buy *** to my horror i wanted to return them because they don't fit and your so called managervat merthyr tydfil stores refused to give me a full refund, there is nothing in that store i would put on my dog , crap quality, even people in the store agreed with me, mickey mouse clothes, your manager offered me a CREDIT note, which i spent £185, not £18 pound, because if im being honest that's all you merchandise in the store is worth, i will be taken this further because 1.
Your store is shocking.. 2 every other store on merthyr tydfil retail park, gives a full refund, to which i have done my home, i have also been on to trading standards, to which they was shocked, cannot believe your store as acting in this unprofessional manner, regards Mark, await you reply, but i will be taking this further, SPORTS DIRECT??
Loss:
$185
Preferred solution:
Full refund
- No money back
Preferred solution: Full refund
Leeds, Leeds
I have not had a response to 30 emails over 4 months
- - Reebok treadmill broke; they refused repair.
- - They collected it for repair after months of complaints.
- - No return or response to 30 emails over 4 months.
My Reebok treadmill broke and they refused to repair. Following repeated complaints over several months they eventually collected it for repair but have not returned it not responded to my 30 emails (other than automated nonsense) for over 4 months
User's recommendation: STEAR CLEAR IF YOU VALUE YOUR PEACE OF MIND
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLate delivery
- - Paid 11.99 for next-day delivery; parcel now due Jan 28.
- - It was an important Christmas present; DPD says I requested the date, which is untrue.
I paid 11.99 for a parcel to be delivered next day and is now not arriving until wed 28th jan. This was an important Christmas present.
I contacted dpd who had said i requested it to be delivered then , which is not the case after paying for express next day delivery. I want fully refunded for delivery and the order which will be returned.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't depend on next day delivery
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You posted this on December 28. The business doesn’t read these posts.
You are on a third party site for thousands of companies where consumers read the complaints and can comment. It is amazing for that much money your wife never tried them on before asking for them as a gift.