Sharon L Fkw

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Late delivery

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I paid 11.99 for a parcel to be delivered next day and is now not arriving until wed 28th jan. This was an important Christmas present. I contacted dpd who had said i requested it to be delivered then , which is not the case after paying for express next day delivery. I want fully refunded for delivery and the order which will be returned.
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Preferred solution: Deliver product or service ordered

User's recommendation: Don't depend on next day delivery

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