Never received Blue Zircon and diamond ring/didn't get refund

This has been years since DSN ripped me off for over $1500 and I am still ticked off! I ordered a Blue Zircon and diamond ring and never received it. I called and they said it was taking longer than expected but was about to be shipped. I NEVER RECEIVED IT! I also ordered a Pad sapphire and guess what? I NEVER RECEIVED IT EITHER! Then.....out of business?
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ID
#1671313 Review #1671313 is a subjective opinion of poster.
Location
Auburn, Alabama

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Verified Reviewer
New Reviewer

Art the giver is an Indian giver

7 years later and still no ring I won on one of their on air auction. Be very careful; it was the last thing I ever tried to buy from them. If they don't make a fortune of a piece of jewelry, the sale is conveniently forgotten about. Repeated phone calls produce a response of knowing nothing about the sale, even though I clearly won the auction right on the airwaves. I tried going to their "location" in Glendale on Brand Blvd but no success. No one seems to know anything about this company. Now they are no longer on Direct TV which makes me think Direct knew of their shady sales. All I can say is just be very careful if you happen to come acorss this company as their business dealings seem less than par.
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ID
#969731 Review #969731 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$300
Preferred solution
Deliver product or service ordered
New Reviewer

Ripped me off for 4 rings

In December 2011 and January 2012 I purchased on pear shaped tanzanite and diamond ring, one purple and diamond ring, another tanzanite and diamond ring and one 1.20 white gold eternity ring and I was told over and over they were on their way and I have tried contacting over and over again about sending me what I have paid for and now they run and hide and do nothing, I thing they are low life and I should have known better, I did received my yellow and white diamond ring and my tanzanite necklace, but not the rest
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ID
#433886 Review #433886 is a subjective opinion of poster.
Loss
$3000
New Reviewer

Returned Item - 35 days and no refund

I ordered an item from direct shopping network and returned it because it was way too small...the entity got the return on Oct 4th and told me that it could take up to 30 business days to credit my card...well, it is now 35 business days and I have had no less than 4 excuses why the credit was not made...I have sent numerous e-mails to the entity and they have not returned a reply to any of them....this entity is a very fraudulent business...should not be doing business in any fashion at all....
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ID
#278178 Review #278178 is a subjective opinion of poster.
Location
Sacramento, California

Direct Shopping Network

I ordered some Zircons from DSN over a month ago. Although they did debit my account, no stones have arrived. There is no customer service phone number on their site, so you have to send an email which promises a response withing two days. I have sent three emails. I found a phone number for them on this site. After calling and waiting 10 minutes, I got a voice message asking me to leave a message. I have read many reviews today and find that this is a chronic problem with them. Now I have to take the time to dispute this purchase with my credit card company. All this for a purchase of $76. Sigh
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ID
#273889 Review #273889 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Direct Shopping Network

I ordered Opal earrings from Direct shopping network on 6-29-2011. After 2 months I did not receive them so I canceled the order. It has been a month now and still no refund. I have contacted them by e-mail, phone, and fax. They will not answer the e-mail and customer service just says they will check into it. According to BBB they have an F rating and there are many complaints just like mine. Unfortunately I didn't check them out before I ordered. There phone # 800-818-****. This is crazy that people can get by with this.
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2 comments
#432529

File and action with your Credit Card company. They will either get your refund or suspend the company from using thier card service.

When they can no longer process those credit cards, they'll wake up in a hurry.

#406645

I ordered earrings and a ring 6-14-2011 and still no merchandise or money what a scam.

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ID
#264794 Review #264794 is a subjective opinion of poster.
Location
Orange Beach, Alabama
Loss
$250

Took my order on 06/14/11 still making excuss I have call6 times and emailed 4 times

These people were very good at one time in getting things to you at proper time . NOW THAT I'AM PISSED BECAUSE THEY SEEM TO ONLY TO MAKE EXCUSS WHY THEY CAN NOT SEND THE ITEMS YOU BUY FROM THEM . EACH TIME I CALL IT TAKES 45 MIN. FOR ANYONE TO ANSWER THE PHONE, AND THATS KNOW LIE. EVERY TIME THEY KEPT TELLING ME LONGER AND LONGER DATES FOR DELIVERIES. IPAID WITH MY CREDIT CARD AND PROBLY THEN IN A COMPLANT TO MY MASTER CARD. THIS COMPLANT IS ABOUT DIRET SHOOPING NETWORK , DO NOT DEAL WUTH THEM UNDER ANY REASON, THEY DO NOT TELL THE TRUTH ABOUT ANYTHING AND WHEN YOU FINALLY TALK TO SOMEONE THEM ASK TO TALK A MANAGEROR HAVE THEM CALL YOU BECAUSE THEY ARE ALWAYS BUSY DON'T COUNT ON THEM OR ANY ONE ELSE CALLING YOU BACK.
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ID
#251870 Review #251870 is a subjective opinion of poster.
Location
Chicago, Illinois