Insurance Expert Talks
Direct Protect Warranty aka consumer direct warranty
I paid $2300 for a 5 year warranty. After the last few weeks of my starter hesitating to work I put it in the shop since I was affraid I would get stranded in the middle of Atlanta. DPW stated they would not replace it since it still functioned "sometimes". the claim was resubmitted explaining the whole situation they responded by saying it was a "wear issue" since it worked "sometimes". Electrical parts are suppose to be covered as stated in the handbook but they are not covering it. their response states it is a "wear issue". STARTERS ARE ELECTRICAL and should be covered. DPW is refusing to repair my car!
Stone Mountain, Georgia
Direct Protect Warranty`s is a scam....They voice broadcast and the warranty company they sold us told us they are not to market like this.......then why are they.....We did a little research and spoke to finance company......they said they would look into this matter, that they take it seriously.....well we will see.....Apparently, the warranty company said this kind of marketing is illegal and that they will get shut down......so make sure you complain to the warranty Company they sold you...if you were *** like me...maybe all these annoying calls from CA will stop.
Los Angeles, California
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