Direct Primary Care of Coconut Grove
Direct Primary Care of Coconut Grove Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Primary Care of Coconut Grove has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; this summary reflects Direct Primary Care of Coconut Grove reviews about a virtual appointment experience.
Key Takeaways for Future Customers
- Expect reports of a frustrating virtual appointment and poor communication during Sesame telehealth visits.
- Customer complaints focus on feeling interrupted, rushed, and not listened to.
- Consider asking about provider communication style before booking a consultation.
Negative Feedback / Risk Areas
- Repeated mentions of dismissive attitude and lack of empathy in the consultation.
- Concerns about appointments ending without answers or guidance.
- Risk of unproductive virtual visits and unresolved health questions.
Positive Feedback
No positive comments were provided in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Primary Care of Coconut Grove has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied; this summary reflects Direct Primary Care of Coconut Grove reviews about a virtual appointment experience.
Key Takeaways for Future Customers
- Expect reports of a frustrating virtual appointment and poor communication during Sesame telehealth visits.
- Customer complaints focus on feeling interrupted, rushed, and not listened to.
- Consider asking about provider communication style before booking a consultation.
Negative Feedback / Risk Areas
- Repeated mentions of dismissive attitude and lack of empathy in the consultation.
- Concerns about appointments ending without answers or guidance.
- Risk of unproductive virtual visits and unresolved health questions.
Positive Feedback
No positive comments were provided in the available review.
Turn one complaint into a collective action
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Verified Reviewer |
Miami, Florida
Horrible Doctor Care
- - The virtual appointment via Sesame was dismissive, rushed, and lacking empathy, with concerns interrupted and unaddressed, leaving me frustrated.
My virtual appointment with *** through Sesame was one of the most frustrating healthcare experiences I have ever had. I scheduled the consultation expecting a professional conversation about my concerns, but instead I was met with a dismissive and disrespectful attitude from the very beginning.
Throughout the appointment, I felt like my concerns were being ignored.
Every time I tried to explain what was going on, I was interrupted or talked over before I could finish. It felt as though there was little interest in listening to me or understanding why I had scheduled the appointment in the first place.
What made the experience even more frustrating was the lack of empathy and professionalism. The interaction felt rushed, condescending, and unproductive.
Rather than feeling heard or supported, I felt like an inconvenience.
To make matters worse, the appointment ended before my questions were answered or my concerns were properly addressed. I left the call feeling completely frustrated and without any meaningful guidance or understanding of my situation.
Patients deserve to be treated with respect, listened to carefully, and given the opportunity to fully discuss their concerns.
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