Direct Pctv
Direct Pctv Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Pctv has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "When you call ask for someone who speaks fluent English", "Buyer beware. You pay a lot for infomercials.", "Don't use service".
Media from reviews
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Verified Reviewer |
Charlotte, North Carolina
Bad customer service
I had direct tv installed. The ran the cable around the wall.
They ran the cable under the carpet. Wall the cable has come from under the carpet and I tripped and feel hitting my shoulder and my head. I fell down on my knees I braced my self so I wouldn't hie my face on the floor I hit my shoulder. Last year in my accident I broke both of my shoulder blades,broke ribs and disc's in my neck and back.
Also I broke my tailbone. I didn't get seriously hurt. But I bruised my shoulder and it has hurt sine Tuesday. The wrote the order wrong and call me to confirm my appointment and what the technician will do.
But it was wrote up wrong. All i needed was the cable attached so that I would not Tripp. The customer service representative didn't speak clearly enough to understand what she was saying. And said that the order has to be rewritten and I had to wait another day.
Because the order was for something else. And all the technician had to do was bolt the cable so I wouldn't trip and fall again. Sent me to customer service and the young man is making sure I get the service I needed.
They need to have someone who can speak ENGLISH. HER ACCENT MAKES IT HARD TO UNDERSTAND HER..
- Repair service stinks
Preferred solution: Compensation for getting bruised and hurt.
User's recommendation: When you call ask for someone who speaks fluent English
Florissant, Colorado
Did not list congressional hearing on program guide.
It was difficult to watch and or record the hearings without looking up when the hearings were going to take place. The DirectTv program guide was inaccurate.
The by limiting the knowledge of a number of people that the hearing was being broadcasted. Keep em dumb and misinformed so they stay with the Big Lie.
User's recommendation: Buyer beware. You pay a lot for infomercials.
No customer service answers. No help resolving issues. Two dead boxes Won't replace themwon't
Bad customer service or No response for help in 2 dead boxes. Why I just deleted the bad words.!!!!j
Preferred solution: Full refund
User's recommendation: Don't use service
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Phoenix, Arizona
No channel 12
If you can not settle your differences with channel 12, I am switching to COX. I tried calling and all I get is recorded excuses!!
Blacklick, Ohio
Program failures
i cannot login anymore due to a returned error relating to a certificate being out of date/expired. Customer support does not respond
Product Failure
the program bombs, and then email after email is not responded to when sent. There is complete failure when it comes to support.
I am experiencing an expired certificate error and have no assistance.
I am truly pissed off about the lack of support. I can name someone who does not respond timely if you like for me to do so .................................
Preferred solution: Deliver product or service ordered
Streaming
been going for years now, when something is not working( like SPORTS LINKS ), i send them e-maile's, NEVER do i get a response or a fix to problem. Now nothing works, don't know if website moved or what.
Please let me know something.
Preferred solution: Deliver product or service ordered
Honolulu, Hawaii
I paid for service $39.95
I'm not even listed no account for me what's up? ARE YOU SCAMMERS??????????? CRAP COMPANY.MY RECEIPT # 153079****585675.TERRIBLE COMPANY,NOT HONEST,BULLSHIT,NASTY,YOUR RESPONSE TO MY EMAIL 00 WHAT A *** *** COMPANY.ALL YOU CARE ABOUT IS TAKING ADVANTAGE OF INNOCENT PEOPLES MONEY SORRY *** PEOPLE WHAT'S WRONG WITH YOU FOLKS NO PARENT HELP NO GUIDANCE GROWING UP YOUR HI LITE IN SCHOOL MUST HAVE BEEN LUNCH TIMES SORRY SORRY *** *** FOLKS NO UP BRINGING NO SKILLS NO NOTHING ABSOLULTY SHOULD NOT BE IN BUSINESS IF YOU ARE NOT HONEST AND TRUE BUT VERY VERY
NASTY NASTY NASTY LIARS WITH NO SENSE OF PRIDE IN WHAT YOU DO OR DOING RIGHT BY TAKING CARE OF YOUR MEMBERS
- Crap program
Preferred solution: Let the company propose a solution
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
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