Debra B Grl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Bad customer service

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I had direct tv installed. The ran the cable around the wall. They ran the cable under the carpet. Wall the cable has come from under the carpet and I tripped and feel hitting my shoulder and my head. I fell down on my knees I braced my self so I wouldn't hie my face on the floor I hit my shoulder. Last year in my accident I broke both of my shoulder blades,broke ribs and disc's in my neck and back. Also I broke my tailbone. I didn't get seriously hurt. But I bruised my shoulder and it has hurt sine Tuesday. The wrote the order wrong and call me to confirm my appointment and what the technician will do. But it was wrote up wrong. All i needed was the cable attached so that I would not Tripp. The customer service representative didn't speak clearly enough to understand what she was saying. And said that the order has to be rewritten and I had to wait another day. Because the order was for something else. And all the technician had to do was bolt the cable so I wouldn't trip and fall again. Sent me to customer service and the young man is making sure I get the service I needed. They need to have someone who can speak ENGLISH. HER ACCENT MAKES IT HARD TO UNDERSTAND HER..
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Cons:
  • Repair service stinks

Preferred solution: Compensation for getting bruised and hurt.

User's recommendation: When you call ask for someone who speaks fluent English

Anonymous
map-marker Florissant, Colorado

Did not list congressional hearing on program guide.

It was difficult to watch and or record the hearings without looking up when the hearings were going to take place. The DirectTv program guide was inaccurate. The by limiting the knowledge of a number of people that the hearing was being broadcasted. Keep em dumb and misinformed so they stay with the Big Lie.
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User's recommendation: Buyer beware. You pay a lot for infomercials.

Louanne R

No customer service answers. No help resolving issues. Two dead boxes Won't replace themwon't

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Bad customer service or No response for help in 2 dead boxes. Why I just deleted the bad words.!!!!j
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Loss:
$85

Preferred solution: Full refund

User's recommendation: Don't use service

Anonymous
map-marker Phoenix, Arizona

No channel 12

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If you can not settle your differences with channel 12, I am switching to COX. I tried calling and all I get is recorded excuses!!
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Anonymous
map-marker Blacklick, Ohio

Program failures

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Direct Pctv - Program failures
i cannot login anymore due to a returned error relating to a certificate being out of date/expired. Customer support does not respond
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ldgpublishing

Product Failure

Direct Pctv - Product Failure
the program bombs, and then email after email is not responded to when sent. There is complete failure when it comes to support. I am experiencing an expired certificate error and have no assistance. I am truly pissed off about the lack of support. I can name someone who does not respond timely if you like for me to do so .................................
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Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

larry r Zzg

Streaming

Direct Pctv - Streaming
been going for years now, when something is not working( like SPORTS LINKS ), i send them e-maile's, NEVER do i get a response or a fix to problem. Now nothing works, don't know if website moved or what. Please let me know something.
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Loss:
$40
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

KELMAR W
map-marker Honolulu, Hawaii

I paid for service $39.95

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I'm not even listed no account for me what's up? ARE YOU SCAMMERS??????????? CRAP COMPANY.MY RECEIPT # 153079****585675.TERRIBLE COMPANY,NOT HONEST,BULLSHIT,NASTY,YOUR RESPONSE TO MY EMAIL 00 WHAT A *** *** COMPANY.ALL YOU CARE ABOUT IS TAKING ADVANTAGE OF INNOCENT PEOPLES MONEY SORRY *** PEOPLE WHAT'S WRONG WITH YOU FOLKS NO PARENT HELP NO GUIDANCE GROWING UP YOUR HI LITE IN SCHOOL MUST HAVE BEEN LUNCH TIMES SORRY SORRY *** *** FOLKS NO UP BRINGING NO SKILLS NO NOTHING ABSOLULTY SHOULD NOT BE IN BUSINESS IF YOU ARE NOT HONEST AND TRUE BUT VERY VERY NASTY NASTY NASTY LIARS WITH NO SENSE OF PRIDE IN WHAT YOU DO OR DOING RIGHT BY TAKING CARE OF YOUR MEMBERS
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Loss:
$3995
Cons:
  • Crap program
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Philip S Ofk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

IPCTV and Direct PCTV Memberships: New & Improved As Of 2016

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IPCTV and Direct PCTV Memberships: New & Improved As Of 2016
IPCTV and Direct PCTV Memberships: New & Improved As Of 2016 - Image 2
I have been a user of Direct PCTV 9,000+ Channels and IPCTV 6,000+ Channels for several years. I can understand when a sports or non-sports channel not working at times. However, support is generally aware of the issue. It gets resolve sooner or later, due to certain circumstances. You can always contact support via email and get a response within 24 hours. Understand the service doesn't own any of the steaming contract it direct-connects members to. In 2016, the service totally revamped the web-based platform and channel delivery of Direct PCTV and IPCTV. Things have greatly improved. I would say ignore past complaints before 2016 and look at the new version today. I am happy with what I've seen so far when watching live TV, local TV, global TV, sports TV, VOD and TV Shows. I advise anyone interested in learning more about these services to do a search in Google for... ipctv review by a real user Or search for... direct pctv review by a real user Ask questions or proof to see if a channel is working. The webmaster of the review site will tell you if a channel/game/TV program is working/playing or not and email you a screenshot of the channel playing on their computer. Or check with them to see if a favorite channel/network or country is available. Both memberships offer two ways to watch live sporting events: 1. Live premium sports TV channels from popular sports networks (ESPN, Bein, Fox Sports, Sky Sports, etc) - total of 44 sports TV channels/networks 2. Daily live sports TV schedules with daily listing of each sporting event/ballgame by name, day, and time -- listings updated every 30 minutes. Not only that is this true but members also get direct-connected to over 150 live premium TV channels and on-demand content with movies, TV shows, news broadcast, etc.
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Pros:
  • Dedicated live sports section and two ways to watch sports
  • Low-cost option to watch live and on-demand tv online
  • Over 150 live premium tv channels from popular networks
Cons:
  • Must close popups at times but free adblock add-on can be used
Reason of review:
Good quality
1 comment
Guest

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