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Verified Reviewer New Reviewer

Bad customer service

1.0
I had direct tv installed. The ran the cable around the wall. They ran the cable under the carpet. Wall the cable has come from under the carpet and I tripped and feel hitting my shoulder and my head. I fell down on my knees I braced my self so I wouldn't hie my face...
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#3719085 Review #3719085 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Cons
  • Repair service stinks
Preferred solution
Compensation for getting bruised and hurt.

Did not list congressional hearing on program guide.

It was difficult to watch and or record the hearings without looking up when the hearings were going to take place. The DirectTv program guide was inaccurate. The by limiting the knowledge of a number of people that the hearing was being broadcasted. Keep em dumb and misinformed so they stay with the Big Lie.

User's recommendation: Buyer beware. You pay a lot for infomercials.

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#3694028 Review #3694028 is a subjective opinion of poster.
Location
Florissant, Colorado
New Reviewer

No customer service answers. No help resolving issues. Two dead boxes Won't replace themwon't

1.8
Bad customer service or No response for help in 2 dead boxes. Why I just deleted the bad words.!!!!j

User's recommendation: Don't use service.

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#2529507 Review #2529507 is a subjective opinion of poster.
Loss
$85
Preferred solution
Full refund

No channel 12

1.0
If you can not settle your differences with channel 12, I am switching to COX. I tried calling and all I get is recorded excuses!!
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#2319432 Review #2319432 is a subjective opinion of poster.
Location
Phoenix, Arizona

Program failures

1.0
Direct Pctv - Program failures
i cannot login anymore due to a returned error relating to a certificate being out of date/expired. Customer support does not respond
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#1564745 Review #1564745 is a subjective opinion of poster.
Location
Blacklick, Ohio
New Reviewer

Product Failure

Direct Pctv - Product Failure
the program bombs, and then email after email is not responded to when sent. There is complete failure when it comes to support. I am experiencing an expired certificate error and have no assistance. I am truly pissed off about the lack of support. I can name someone who does not respond timely if you like for me to do so .................................
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#1563380 Review #1563380 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer

Streaming

Direct Pctv - Streaming
been going for years now, when something is not working( like SPORTS LINKS ), i send them e-maile's, NEVER do i get a response or a fix to problem. Now nothing works, don't know if website moved or what. Please let me know something.
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#1558231 Review #1558231 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Deliver product or service ordered
New Reviewer

I paid for service $39.95

1.7