Direct Line Group
Direct Line Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Line Group has a 2.6 star rating from 1 review; consumers are mostly neutral and a recent recommendation states "I don't think I'll be a future customer".
Key Takeaways for Future Customers
- Read Direct Line Group reviews and watch for reports about billing and missing charges.
- Check the website and location details; reviewers value those aspects.
- Expect medium price level and limited discounts or special offers.
Negative Feedback / Risk Areas
- Customer complaints focus on billing, missing money on cards, and slow refunds or dispute handling.
- Some reviewers express intent to leave and note poor resolution of financial issues.
Positive Feedback
Reviewers cite the website and physical location as the most valued features and describe pricing as medium.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Direct Line Group has a 2.6 star rating from 1 review; consumers are mostly neutral and a recent recommendation states "I don't think I'll be a future customer".
Key Takeaways for Future Customers
- Read Direct Line Group reviews and watch for reports about billing and missing charges.
- Check the website and location details; reviewers value those aspects.
- Expect medium price level and limited discounts or special offers.
Negative Feedback / Risk Areas
- Customer complaints focus on billing, missing money on cards, and slow refunds or dispute handling.
- Some reviewers express intent to leave and note poor resolution of financial issues.
Positive Feedback
Reviewers cite the website and physical location as the most valued features and describe pricing as medium.
Isleworth, England
Missing money off my card
- - $145 missing from card; only $17 left.
- - Says card wasn't used and suspects unauthorized withdrawal; wants bank to fix.
- - Considering switching banks.
I was checking my car this evening to see if I had got my money because I needed to pay you my lights and gas and when I check it $145 with missing all I had was $17 left on my card how is that possible when I haven't even been out to use my card so I don't think I'm responsible I think whoever took off the money would be responsible for putting it back because this has happened too many times and I'm not filling out papers like they want me to because it's not my fault so somebody better fix the problem because I am looking for a new bank
- Pros
Preferred solution: Full refund
User's recommendation: I don't think I'll be a future customer
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