Unclaimed
Direct Color Reviews
Satisfaction analysis
1
TOTAL REVIEW
New Reviewer
Direct-color.com
Where do I start, I was tasked with obtaining mailers for my real estate company. My boss had done business with this company previously. The original order previous arrived 2 weeks late and with several spelling errors even though we had sent in corrections with the proof. Due to the economy we decided to try again. Not because of competence or quality but because of availability to handle the order, other companies seem to be much busier, for obvious reasons now. First off getting through to them is nearly impossible; I think only one person actually works there and she doesn't really know whats going on, we were always being put on hold to find out the simplest information like are you sending the proof, have you received the corrections, when is the order going to ship?. The proof was full of errors. The turn around time after the corrections (9 phone calls and 4 emails)was ridiculous. We spoke to the "owner" Eileen or Aylin, and she could never speak clearly or provide accurate information. She always sounded as if we just woken her up and was exasperated because we were asking questions. In conclusion we would not recommend this company because of their lackadaisical business model and general incompetence. The order by the way was late again and had multiple errors.
ID
Location
Miami, Florida
Companies Similar to Direct Color
Sedgwick
430 Reviews
“I had damage done to my property at the Dollar Tree parking lot and had to file a claim with them to get...“
Vanguard Group
214 Reviews
“Forced from mutual fund account into a securities account. I hate it. No more automated exchanges for...“
iQor
173 Reviews
“What can I say? I haven't heard anything from this company nothing acknowledging my first review. That...“
Hispanic Global Way
31 Reviews
“esta compania es una estafadora , te venden unas cremas para el vitiligo y las manchas y me las puse y...“
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Direct Color