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I have been calling the numbers I find for direct buy warranty and it seems NONE of the listed telephone numbers actually allow you to speak with the company. I feel I paid for a service that DOES NOT EXIST. BUYERS DO NOT MAKE THE MISTAKE THAT I DID!!! I purchased this plan in 2014 and had the opportunity to use it once and now that I have another claim I'm unable to get any type of real response. The 888-865-4484 number from the brochure...
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Anonymous

Anonymous Total fraud company. Look up the lawsuit filed by the Attorney General in NJ. 'File your claim with the AG in NJ. They are bankrupt so I doubt you will get any $ back.

I too have a paid repair agreement with Best Buy Auto Warranty. I just found out that they are out of business. What recourse do I have?
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Anonymous

Ray go to who you bought it from--probably your only recourse
If you bought it over the internet or by phone--SORRY
EXTENDED PLANS ARE LIKE HAVING GOOD CAR INSURANCE.
Its...

Purchased in 2014 for $1692. Went to use it last year and mechanic could not even get in touch with them. After numerous attempts he was finally able to get through. They agreed to pay only half of the $250 estimate. They never sent the check to the shop. Tried to call again and many times the phone would go busy and no response. Of course, I had to pay the full $250. I would have been happy paying just the half, but they would not even send a...
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I liked
  • Initially the cost of the warranty
#916736

Direct Buy Warranty Customer Care Review

#919947
1.0
This company is just horrible. They never call you back and when you do get in touch with them they just give you the run around. Please dont do business with...
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Short Review for June 27, 2016

#872591
1.0
Bought and went to use it they are closed. Cost 1500 dollars I paid direct buy. Know I have to pay my repairs !!! Greg McIntosh
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Direct Buy Warranty Car Warranty Review

#848611
1.0
I purchased this car warranty December of 2014. They never answered my calls and they charged me $2500. They never covered any costs of repairs either. I fully suggest that no one buys this warranty because its a complete ripoff.Ian try to cancel this warranty they daid they closed this business.
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Direct Buy Warranty Customer Care Review

#831319
1.2
The most unethical, immoral, deceptive business I have ever dealt with in 50 years! They have hurt numerous people and were allowed to get away with it. I have yet to get my requested refund. You can't even reach them by phone or email.
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I purchased a Warranty from Direct Buy, when i cancelled it they told me that they would refund me more than $1800.00, to this date, six months later, i haven't received anything. But to make it worse, they went out of business. I believe that i will never get my money. I hope that someone makes them pay for this one way or another because they shouldn't get away wit this type of business doing this to anyone. There needs to be some kind of...
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Just found out this company is no longer in business. What recourse do I have. Mad in GA
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Anonymous

Bren Did you find any recourse? We have the same situation in Ohio
Purchased warranty in October- went to use and number is it working Trying to work with the credit card co...

I purchased warranty last year and they are not covering my vehicle and no refund. I live in California and would like to know how I can sue this company? Is there any class action suit against them? Does it have to be from CA since I live here? Should I sue them personally? Also: There website and direct phone number is no longer working. How do I find them? My email is ash_offspring@hotmail.com. Originally, my mileage on vehicle was...
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Anonymous

Anonymous Just an FYI for all in this matter. I received a letter from the US Bankruptcy Court, as a Notice of Discovery of Assets. I had to file a claim on form 410, which can be found...

Anonymous

Anonymous I too am outraged!!! I purchased a policy through DBAW last May and have never had to use it. I am about to take my car in for service, and thought I would take a look and se...

1.2
I didn't like
  • Customer service
  • Website down
#845382
I took my Mini Cooper to the shop because of transmission issues and gave them my warranty information. During this process I am told that it is not covered because it was driven to the shop and condition not safeguarded. I was also told that if I was not satisfied then I could appeal this decision. When I finally got someone to talk to me today I was told decision was final and I was told this. That is not correct, you can check your phone...
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1.1
I liked
  • Idea
I didn't like
  • Unable to contact company
  • Did not honor remainder contract needed my transmission fixed
  • Prevemted from talking to decsion makers re my claim
#841424
I have extended warrenty for my 2007 MS S550. Agent offered me coverage For 2 yrs. with $ 1400. Or 5 yrs for $2200.. I authorised only for $440 per year for 5 years,auto bank withdrawals,Company with drawn $440 per month for 5 month. And Says coverage for 2 yrs only. Address location was wrong,I send my nephew at same address,nobody was there.Now no phone contact,phone888 8654484 is temporary unavailable. This is fraud company.No phone to...
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I like everyone in this complaint forum have been ripped off by Direct Buy Auto Warranty. We tried cancelling our contract in January 2016 and did everything they requested to get part of our money back and its now April 2016 and the company has not responded to our certified mailings, phone calls and emails. Needless to say we got ripped off $5000.00 for covering two of our vehicles. I am in the process of trying to find a law firm or class...
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Anonymous

Anonymous There is one more thing you can do to get your money back. File it with your CPA as a tax write off. Speak to your CPA about it. We spoke to ours and submitted the amount o...

Anonymous

Anonymous I purchased extended warranty from Direct Buy and they were paid in full. My coverage is good thru August 2017 Now I found out they are no longer in business they need to eith...

Contact Direct Buy Warranty

Headquarters Address:
Direct Buy Warranty
33 Wood Ave South
Iselin, NJ 08830
Phone:
(888) 865-4484
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Companies similar to Direct Buy Warranty

I have had a Direct Buy Warranty for over 4 years . It was supposed to be a zero deductible warranty. I have tried to use this many times,every time it has cost me hundreds of dollars. The card I have says $0 Deductible. .This has been a scam from day one. I paid $1,400.00 and was promised the world and have never been taken care of. .My name is David Rossi and I'm looking into the legal action against Direct Buy...
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Anonymous

Anonymous Hello,
I also would like to be part of a class action law suit against DBW. Is there any information out there? My email is ash_offspring@hotmail.com.

Anonymous

Anonymous I was told just this morning by the Attorney General Office for New Jersey that as of two weeks ago; Direct Buy Warranty is out of business. The state did receive a big settle...