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Dillon Supply Company

Dillon Supply Company

www.dillonsupply.com
What is your customer experience with Dillon Supply Company?

Dillon Supply Company Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Dillon Supply Company has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don’t forget to check your invoice before you leave the store. Better yet ask for the price before you take it to the counter.".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Bruce A Fpx

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Verified Reviewer
| map-marker Saint Matthews, South Carolina

Over priced & 20% restocking

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Bought 2 items 12 feet away from the counter. You can put both in 1 hand.

1 item was $110.00 the other $60.00 I looked around and found both for $75.00. When I ask to return them they charged me 20% restocking fee.

Will not be going back there. No prices on items just on invoice.

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User's recommendation: Don’t forget to check your invoice before you leave the store. Better yet ask for the price before you take it to the counter.

Anonymous
map-marker Stone Mountain, Georgia

Dillon Supply Company

Very unprofessional company. These people including the CEO of the company do not care about your patronage.

I ordered a product for my customer that took over 2 months to get due to one of their employees not following up with the vendor and resulting in it never being ordered. They would not take blame for their error and it resulted in me having to spend much money to make my customer happy. This company would not pay for the shipping to have it expitided for my customer or share the expense. In addition the managers will not call back or respond to e-mails.

You would think this company is a fairly new company based on their customer service not a company that has been in business since 1914. Obviously the original owners were the ones that had the customer service experience and they were the ones that built up their customer base. This company is another example just like Wal-Mart - once good but now bad!

Shame on you Mr. CEO you won't be in business long with these principles.

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