Dillon Supply Company Reviews
Dillon Supply Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dillon Supply Company reviews show a 1.0 star rating from 1 review, 100% unfavorable, with consumers citing high price level, poor customer service, and advice to check the invoice before purchase.
Key Takeaways for Future Customers
- Ask for prices before checkout and verify the invoice to avoid billing surprises.
- Expect high prices and possible 20% restocking fee on returns.
- Anticipate slow order fulfillment and limited follow-up from staff.
Negative Feedback / Risk Areas
- Frequent customer complaints about unprofessional customer service and no callbacks.
- Orders delayed or not placed, managers not responding, and refusal to cover expedited shipping.
- Items lack price labels; returns incur restocking fees.
Positive Feedback
No positive trends noted in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dillon Supply Company reviews show a 1.0 star rating from 1 review, 100% unfavorable, with consumers citing high price level, poor customer service, and advice to check the invoice before purchase.
Key Takeaways for Future Customers
- Ask for prices before checkout and verify the invoice to avoid billing surprises.
- Expect high prices and possible 20% restocking fee on returns.
- Anticipate slow order fulfillment and limited follow-up from staff.
Negative Feedback / Risk Areas
- Frequent customer complaints about unprofessional customer service and no callbacks.
- Orders delayed or not placed, managers not responding, and refusal to cover expedited shipping.
- Items lack price labels; returns incur restocking fees.
Positive Feedback
No positive trends noted in the available review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Over priced & 20% restocking
- - I bought two items 12 feet from the counter.
- - One item $110, other $60; both found for $75.
- - Restocking fee of 20% charged on the return.
Bought 2 items 12 feet away from the counter. You can put both in 1 hand.
1 item was $110.00 the other $60.00 I looked around and found both for $75.00. When I ask to return them they charged me 20% restocking fee.
Will not be going back there. No prices on items just on invoice.
User's recommendation: Don’t forget to check your invoice before you leave the store. Better yet ask for the price before you take it to the counter.
Dallas, Texas
Dillon Supply Company
- - Order took over 2 months due to staff error with the vendor.
- - Expedited shipping wasn't covered and managers won't return calls or emails.
Very unprofessional company. These people including the CEO of the company do not care about your patronage.
I ordered a product for my customer that took over 2 months to get due to one of their employees not following up with the vendor and resulting in it never being ordered. They would not take blame for their error and it resulted in me having to spend much money to make my customer happy. This company would not pay for the shipping to have it expitided for my customer or share the expense. In addition the managers will not call back or respond to e-mails.
You would think this company is a fairly new company based on their customer service not a company that has been in business since 1914. Obviously the original owners were the ones that had the customer service experience and they were the ones that built up their customer base. This company is another example just like Wal-Mart - once good but now bad!
Shame on you Mr. CEO you won't be in business long with these principles.
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