Digitrax
Digitrax Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Digitrax has 4.4 star rating based on 1 customer review; consumers are mostly satisfied. Reviewers value Website and Customer service and note a medium price level. Recent recommendation: "Answer the damn phone." One reviewer reports refusal to assist with a hardware-only issue.
Key Takeaways for Future Customers
- Digitrax reviews highlight strong website and customer service as primary positives.
- Expect medium pricing for products and services.
- Phone responsiveness can be a deciding factor for support needs.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive phone support and difficulty obtaining assistance.
- At least one report of refusal to help with an issue involving only Digitrax hardware.
Positive Feedback
Customers value the website and customer service, and most indicate overall satisfaction with Digitrax offerings and pricing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Digitrax has 4.4 star rating based on 1 customer review; consumers are mostly satisfied. Reviewers value Website and Customer service and note a medium price level. Recent recommendation: "Answer the damn phone." One reviewer reports refusal to assist with a hardware-only issue.
Key Takeaways for Future Customers
- Digitrax reviews highlight strong website and customer service as primary positives.
- Expect medium pricing for products and services.
- Phone responsiveness can be a deciding factor for support needs.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive phone support and difficulty obtaining assistance.
- At least one report of refusal to help with an issue involving only Digitrax hardware.
Positive Feedback
Customers value the website and customer service, and most indicate overall satisfaction with Digitrax offerings and pricing.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Because after weeks of trying to resolve the issue through other means, nothing worked.
Company fixed the issue and I have been provided with apology. Kept after the tech rep.
Cannot locate any Digitrax material to resolve my issue using their hardware exclusively. There is no third party equipment here at all yet Digitrax refused to assist.
User's recommendation: Answer the damn phone.
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