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Digital Security Controls

Digital Security Controls

www.dsc.com
What is your customer experience with Digital Security Controls?

Digital Security Controls Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Digital Security Controls has a 1.7 star rating based on 3 customer reviews and consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Search Digital Security Controls reviews for experiences with customer service and alarm support.
  • Expect possible issues with billing, refunds, and cancellation of subscriptions or orders.
  • Service model appears to rely on external technicians for local repairs and installations.

Negative Feedback / Risk Areas

  • Frequent customer complaints about no answer from support lines and voicemail only.
  • Problems with billing and refund processing and failed order additions on the website.
  • Lack of installation details and alarm troubleshooting support reported.

Positive Feedback

Reviews do not report consistent positive experiences or strong praise for products or service.

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Show reviews that mention
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Anonymous
map-marker Keller, Texas

Trouble light

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AI Highlights
  • - Customer asks about alarm support after DSC was bought out.
  • - Alarm went off despite not being set; battery was disconnected.

Is there any customer service or alarm support? I bought a house with a DSC alarm and did not know what to do when the alarm kept going off and it wasnt set.

I finally just disconnected the battery. I found out that DSC has been bought out, but who do you call for assistance now?

User's recommendation: Don’t purchase from DSC

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Whitney V Ciq
map-marker Greenville, South Carolina

It's going to catch fire!

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NO ONE ANSWERS! WHATS THE FING POINT IF HAVING A CUSTOMER SERVICE LINE IF YOU REFUSE TO HELP YOUR CUSTOMERS!

IM SO PISSED! WHAT A *** COMPANY!!!

Cons:
  • Entire business

Preferred solution: AN F’ING PERSON TO SPEAK TO!!

View full review
Anonymous
map-marker Munith, Michigan

Connection for dsc alarm panel .

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Connections from 422 module to cell radio communication to central station. Wiring device .my product did not have installation details.

User's recommendation: Don’t call they never answer just easier to call another tech any tech out in the field faster response .

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Deandre Pou

ALARM GOING OFF AND WE HAVE NO CODE

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AI Highlights
  • - No help after trying many numbers, websites, YouTube, and talking to people; voicemail.
  • - The alarm was going off while we tried to resolve it.

Got no help, we called muliple numbers went to websites,youtube,spoke to people got voicemail. All while alarm is going off sooo.

We ripped it off the wall...the end.

We can just call that an override! FYI still pissed.

User's recommendation: No help

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Anonymous
map-marker Panama City, Florida

Cancellation account

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AI Highlights
  • - Charged $20 on the 6th and razors not received by the 16th; account canceled and refund sought from the credit card company.

They took their $20 from my credit card on the sixth today is the 16th and I still have not received my razors! I have since canceled the account and my next car will to be the credit card company to tell them to give me back my money from them!

User's recommendation: Run

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Anonymous
map-marker Harker Heights, Texas

Can't add shave lather to order

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Can't contact them and their add to order does NOT work!!

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DAVID B Afe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need a repair person for a system of Digital Security equipment in 96793, 96732,96753, or 96790 MAUI ISLAND, HAWAII.

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I need a comprehensive system review of Digital Security equipment (Canada) put in over thirty years by Carl Koike of Digital Security (Maui).

Preferred solution: I HAVE NO COMPLAINTS. I JUST NEED A REPAIR PERSON.

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