Digital Next
Digital Next Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Digital Next reviews skew negative with recent recommendations to Avoid; customers report poor results, high prices, and low satisfaction.
Positive Feedback
Some clients note responsive individual staff in development and occasional refunds of initial payments, which briefly built trust.
Negative Feedback / Risk Areas
- Frequent Digital Next customer complaints cite billing practices and poor customer service.
- Allegations include ineffective work, threats when criticizing, and difficulty obtaining refunds.
- High price level and unclear communication about subscriptions or extra charges.
Key Takeaways for Future Customers
- Check contracts closely and confirm deliverables before payment.
- Document communications and insist on written refund terms if concerned about billing.
- Consider alternative agencies if immediate SEO results are a priority and avoid automatic subscription or auto-ship clauses.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Digital Next reviews skew negative with recent recommendations to Avoid; customers report poor results, high prices, and low satisfaction.
Positive Feedback
Some clients note responsive individual staff in development and occasional refunds of initial payments, which briefly built trust.
Negative Feedback / Risk Areas
- Frequent Digital Next customer complaints cite billing practices and poor customer service.
- Allegations include ineffective work, threats when criticizing, and difficulty obtaining refunds.
- High price level and unclear communication about subscriptions or extra charges.
Key Takeaways for Future Customers
- Check contracts closely and confirm deliverables before payment.
- Document communications and insist on written refund terms if concerned about billing.
- Consider alternative agencies if immediate SEO results are a priority and avoid automatic subscription or auto-ship clauses.
Monmouth, Monmouthshire
A clever international scam
- It is a Ponzi-style scam.
- The Manchester office has no reply; the answerphone is full.
- They take money, give back some, then ask for more.
A Ponzi-style scam. Beware.
Try phoning the supposed Manchester office. No reply. The incoming answerphone box is full.
They appear to be international and its very difficult to find out about this company.
They con by taking money, giving it back, and then asking for much more. You trust them because they returned the first monies.
User's recommendation: Avoid
Digital Next is a SCAM
- Spent 12 months and 20k with Digitalnext; no results, basic site work lacking.
- CEO unresponsive; COO threatens legal action; Adam leads dev.
I spent 12 months with Digitalnext and paid them over 20 grand, with no results what so ever. This company is a big scam!
They don't do any work on the website, I got my website checked by another agency who managed to get me good rankings in less than 3 months and told me that even the basic stuff on my website was not handled. I tried to talk to their CEO Justin Blackhurst and he did not even bother to talk to me once after i tried multiple times. What an arrogant person! I did manage to talk to Mark Blackhurst, COO and brother of the CEO, who told me if i go public he will sue me, as he is a lawyer and threatened me to keep paying for another year..
The only good person in the company is Adam who heads the development. During my 1 year with them i asked them multiple times about when i will get results as i was told 3-6 months when i signed up and every time they made some excuse of another and even forced me to pay extra money to "Improve my website" or buy some "paid links" which now i understand is a very bad strategy.
I am utterly disappointed that i went with digitalnext. I hate talking negative about people or companies but i feel its my moral responsibility to tell the world about them so other innocent people like me don't get scammed.
Preferred solution: Full refund
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I have looked at this review, please do reveal yourself . As to what is said i cannot work out any truth in what you say, the mail box isn't full, we answer the phone. DigitalNext is a business that has operated Internationally for now (15 plus years) and has many strong Google reviews approx 70 !