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$2,000 DEPOSIT NOT RETURNED AS AGREED

I provided Geoffrey Parrish of Digital Geek with a deposit of $2,000 on September 5, 2020 for work that he was to perform to upgrade my computer system before the end of September (when I would be leaving Baltimore for an extended period of time). The check was cashed that same day. After several delays, we agreed to schedule the work to be performed at my home on September 29, 2020. That morning I received a text from Geoffrey indicating that he was in a car accident that morning and would be unable to do the work as scheduled. On September 30, 2020, I received a text from Geoffrey indicating that he would not be able to perform the work before my departure and "I will return your deposit asap". On October 1, 2020, I received another text from Geoffrey indicating that the funds I had provided as a deposit for my project had been used for "purchasing equipment" and that "I don't normally hold onto hardware more than thirty days so give that pls." I agreed -- with the assumption that he had my funds as of September 5th and the thirty day period would start from that date. On October 14, 2020, I checked in with Geoffrey via text regarding the return of the deposit which I had yet to receive. He responded on October 15, 2020 via text indicating that I had given him 30 days and that he didn't understand why I was "hounding" him again regarding the deposit. I responded that I was counting the days differently. I don't consider asking for my money to be hounding. On Monday October 26, 2020, I followed up again via text, email, and phone. I also left messages on both of his phone numbers indicating that Friday, October 30th, would be 30 days (as he was counting) and that I was expecting the return of my deposit by that date. I offered to provide my bank information for the transfer of funds. There has been no response to this last round of communications. Digital Geek has now had access to my funds since September 5, 2020. They have used those funds to finance equipment purchases (at least that's what they said). They have not performed the work for my project (nor do I want them to at this point). They have not returned my deposit despite assurances that they would. They are no longer responding to my correspondence. Unethical at best. Illegal at worst.

User's recommendation: AVOID like COVID.

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ID
#2258204 Review #2258204 is a subjective opinion of poster.
Service
Digital Geek Software Upgrade
Cons
  • Poor service and lack of integrity
  • Unethical
Loss
$2000
Preferred solution
Full refund

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