Digital Federal Credit Union
Digital Federal Credit Union Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review with a 100% unfavorable distribution; consumers report funds held, account locks, and poor service.
Positive Feedback
Few positives noted; no praised features in available Digital Federal Credit Union reviews and consumers are mostly dissatisfied with product diversity and price levels.
Negative Feedback / Risk Areas
- Repeated customer complaints about accounts being locked and delays releasing funds.
- Poor customer service treatment when resolving disputes or deposit problems.
- High price level and limited product diversity compared with mainstream banks.
Key Takeaways for Future Customers
- Expect potential account review delays and consider membership alternatives before depositing large sums.
- Be prepared for challenging customer service interactions when seeking refunds or problem resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review with a 100% unfavorable distribution; consumers report funds held, account locks, and poor service.
Positive Feedback
Few positives noted; no praised features in available Digital Federal Credit Union reviews and consumers are mostly dissatisfied with product diversity and price levels.
Negative Feedback / Risk Areas
- Repeated customer complaints about accounts being locked and delays releasing funds.
- Poor customer service treatment when resolving disputes or deposit problems.
- High price level and limited product diversity compared with mainstream banks.
Key Takeaways for Future Customers
- Expect potential account review delays and consider membership alternatives before depositing large sums.
- Be prepared for challenging customer service interactions when seeking refunds or problem resolution.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worthless
- - Took two weeks to deposit funds at DCU.
- - Customer service allegedly treated me as a scammer.
- - Suggest avoiding DCU; consider banks with branches.
I was never able to properly log into this place and then they finally just canceled the account and returned what little money I had in there so the friend of mine that tried to deposit $2,000 we're trying to hunt that money down I would not recommend ever doing business with these people in your life
DCU credit Union has got to be the most worthless bank I've ever encountered It took me two weeks to get a deposit in there and when I had issues I called and these people attacked me like I was the scammer or a spammer and I'm like come on! Run away real fast deal with someone you have a branch for like Wells Fargo Chase BMO Harris Bank of America any of them save your money
- Absolute most horrible customer service you can imagine
Preferred solution: I am completely done with this I took it all the way up to an escalation manager and I have never dealt with more rude inconsiderate people in my entire life run away as far as you can.
User's recommendation: Run away they treat you like garbage lock the account and give you some generic answer like it's under review so they can sit on your two grand for another 2 days
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