0 ISSUES RESOLVED
1 Company response
1 TOTAL REVIEW
242 CLAIMED LOSSES
DigiLink won't live up to their promises.
I was promised that if I decided to terminate my contract, I would not be charged an early-termination fee. Guess what happened? Don't even consider DigiLink as an ISP. Terrible customer service, coupled with an inferior product that never even approached the promised throughput, and what ISP today won't allow the customer to manage their own LAN settings or set their own WiFi password? I was really rooting for a Mom & Pop ISP to be a valid alternative to one of the big communication networks. I was hoping that a small ISP would have a little more customer-centric focus. Sadly, I was very wrong.
Los Angeles, California
- Failed promises
Reason of review
Poor customer service
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