Alice Watson W
map-marker Brooklyn, New York

For keeping my sim card

Good morning! I just noticed that your company had sent a message in regards to taking away my sim card. I am going back to Jamaica on Tuesday, June 25.

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Deion hamilton H

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Verified Reviewer
| map-marker Mandeville, Manchester Parish

I have just see that I put on a plan and I want it to be canceled and I wanted a refund of my credit please because I have Wi-Fi here so I would it to be canceled and I got a refund of my credit so

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Digicel Group - I have just see that I put on a plan and I want it to be canceled and I...
Digicel Group - I have just see that I put on a plan and I want it to be... - Image 2

I just see dat I have put on a 7 day plan but I didn't renews the plan put it's on I have Wi-Fi at my home so uncoils please cancel the plan and send me back the credit please.

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User's recommendation: I would like to get a refund of my credit please because I didn’t want the plan to renewal I want it to be cancel and I would like to have a refund of my money please because I have Wi-Fii at my home please

Brinly Tnf

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Verified Reviewer
| map-marker Newark, New Jersey

Paid for a Roaming plan and the services never worked

Digicel Group - Paid for a Roaming plan and the services never worked

Digicel are such thieves. I purchased a Roaming plan for my dad who travelled to the US on 05/4 so that he would have a data plan.

Up to this day 5/16 he has not been able to use his plan. Ive tried contacting DIGICEL about 4 times to inform them of my issue and to request a refund. Im being told someone would contact me but I havent received call or message with any response to my request.

DIGICEL IS THE WORST. I would never recommend them

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User's recommendation: NEVER

ANNAKAY B Yii

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Verified Reviewer

For a refund credit to a number i se d by mistake

Sorry, I was trying to send my family back home credit, but the number I sent it to only made me realize that you guys took that number from her. She didn't receive it; someone else to whom you gave the number received my credit.

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Preferred solution: Full refund

Donnette R Orr

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Verified Reviewer

Lost phone

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Nothing addresses my issue. My sister has lost her Digicell phone in a cab in the USA. She would like to recover her service.

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Rogelio H Zso

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Verified Reviewer

ISUE WITH MY WEB NO DISPLAY ANYTHING SINCE 3 HOURS AND I NEED INTERNET FOR TONIGHT OK

I am trying to use the web on my Motorola G30 phone and it doesn't display anything. I have unlimited data but the AI from China and India that the Digicel wireless phone company network uses won't let me use freedom search on Google Chrome or Google Search or Google Beta or Microsoft Edges Dev Bing or YouTube or Facebook or Instagram or Waze Navigation or Uber Drive.

Everything related to data has been blocked by India's AI and China's AI that Digicel wireless phone company network uses to run the entire Earth's internet. When it does display the page, it presents very unattractive images of personalities like Britney Spears, who is a celebrated actress in the USA. Similarly, Elle Fanning's pictures are distorted to make her look like an alien, when in reality, she is a beautiful actress who I personally know. She is a model chosen to influence the entire Earth with her beautiful image.

Also, other US actresses are displayed unattractively with data from the Digicel wireless phone company network. However, if I use the AT&T wireless network in the USA, all their images are naturally beautiful, just as goddesses should be.

Therefore, I need your assistance. Please respond when I call for my issue.

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Loss:
$900000

Preferred solution: Apology

User's recommendation: YOU MUST ANSWER THE CALL WHEN A COSTUMER CALL YOU OK

1 comment
Guest

Unless you paid for a business account SLA is 1 week to 2 weekjs.

Resolved
Ashdon Pde
map-marker New York, New York

Resolved: Credit

I purchase credit and my recipient didn't get it

So am checking what happens to my credit where did my credit go

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Anonymous
map-marker Brooklyn, New York

To stop the subscription for 18 usd per month

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Digicel keeps take 28usd from my account and I wish to stop the subscription and could you please refund my money back thank you

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