Digi Key Reviews
Digi Key Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Digi Key has a 3.9 star rating from 2 reviews; consumers are mostly neutral with a 50/50 positive to unfavorable split. Reviewers value exchange, refund and cancellation policy and customer service, but note issues with location and website. Price level reported as medium.
Key Takeaways for Future Customers
- Check Digi Key reviews for recent order handling and shipping practices.
- Expect medium price levels and attention to exchange and refunds.
Negative Feedback / Risk Areas
- Customer complaints about split orders and unexpected shipping charges.
- Reports of long wait times placing orders and website or location problems.
Positive Feedback
Customers cite useful customer service and clear refund policies when those processes work.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Digi Key has a 3.9 star rating from 2 reviews; consumers are mostly neutral with a 50/50 positive to unfavorable split. Reviewers value exchange, refund and cancellation policy and customer service, but note issues with location and website. Price level reported as medium.
Key Takeaways for Future Customers
- Check Digi Key reviews for recent order handling and shipping practices.
- Expect medium price levels and attention to exchange and refunds.
Negative Feedback / Risk Areas
- Customer complaints about split orders and unexpected shipping charges.
- Reports of long wait times placing orders and website or location problems.
Positive Feedback
Customers cite useful customer service and clear refund policies when those processes work.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
You sent it!!!
Not sure what is going on!!!!! Just wanted to place a small order.
Waited a half hour and couldn’t hold on and hung up.
Then I got the stuff from “pissed consumer” - don’t know why.!!!! Still want to place an order
New customer wanting to place an order. Waited a very long time for someone to take my order.
Hung up!!!
Do realize that I may have called at a busy time!!! Still would like to place an order.
Preferred solution: You to take my order
Resolved: Digikey, they are splitting orders to charge for shipping
- - Spent over $100 to avoid an $8 shipping fee, yet shipping was charged.
- - Two parcels shipped: main order and switch; reviewer calls the company dishonest.
Received both in the same tine, what a wasteful packaging for two 1$ switches
They refunded me the charges, i don't know if they had to refund or my less than polite words exchanges determine that. Anyway: if you buy from Digikey you choose: 1) delayed shipment if something is missing , 2) cancel the non available item , or 3) pay the shipping fee for every non available at the same time item. 4) ignore 1) all and complain to their customer service (it worked for me)
Once my favorite electronics supply source, i spent more than 100$ to avoid 8$ dollars shipping charge, at checkout, they told me they don't have an 1$ switch, but they shipped at the same time all my components. So i have two parcels, one with my primary order and the other with my switch.
So i paid shipping anyway. Very dishonest company, i will try to find another supplier. This is my 6th order, so i didn't have any problem previously. Before i had to spend more than 200$ to avoid charges.
Since they changed to attract more customers, they split orders to recover their money. I am sure i will receive both orders in the same time.
Preferred solution: Let the company propose a solution
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