Digi Key
Digi Key Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Digi Key has 3.4 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Review authors value the most Exchange, Refund and Cancellation Policy and Customer service. Consumers are not pleased with Location and Website. The price level of this organization is medium according to consumer reviews.
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Verified Reviewer
You sent it!!!
New customer wanting to place an order. Waited a very long time for someone to take my order.
Hung up!!!
Do realize that I may have called at a busy time!!! Still would like to place an order.
Preferred solution: You to take my order
Resolved: Digikey, they are splitting orders to charge for shipping
Received both in the same tine, what a wasteful packaging for two 1$ switches
They refunded me the charges, i don't know if they had to refund or my less than polite words exchanges determine that. Anyway: if you buy from Digikey you choose: 1) delayed shipment if something is missing , 2) cancel the non available item , or 3) pay the shipping fee for every non available at the same time item. 4) ignore 1) all and complain to their customer service (it worked for me)
Once my favorite electronics supply source, i spent more than 100$ to avoid 8$ dollars shipping charge, at checkout, they told me they don't have an 1$ switch, but they shipped at the same time all my components. So i have two parcels, one with my primary order and the other with my switch.
So i paid shipping anyway. Very dishonest company, i will try to find another supplier. This is my 6th order, so i didn't have any problem previously. Before i had to spend more than 200$ to avoid charges.
Since they changed to attract more customers, they split orders to recover their money. I am sure i will receive both orders in the same time.
Preferred solution: Let the company propose a solution
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