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Dig Inn

Dig Inn

www.diginn.com
What is your customer experience with Dig Inn?

Dig Inn Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dig Inn has 1.0 star rating from 1 review; consumers are mostly dissatisfied, with unfavorable ratings and reports of high price level.

Positive Feedback

Food is described as usually fresh and tasty when expectations are met.

Negative Feedback / Risk Areas

  • Reports of hair in food and not fresh today reflect common Dig Inn reviews concerns.
  • Missing extras after paying more and poor customer service highlight Dig Inn customer complaints.
  • High price level and issues with discounts and special offers reduce perceived value.

Key Takeaways for Future Customers

  • Inspect your order on arrival and keep receipts when querying customer service.
  • Expect variable food quality and be cautious about relying on promised extras or discounts.
  • Consider price level versus experience before ordering.
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Media from reviews

Dig Inn - Hair in my food horrible service disgusting food
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Patricia L Afh

Hair in my food horrible service disgusting food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Delivery missing gravy and chili sauce.
  • - Hair in the food.
  • - Customer service was unhelpful; no remedy.
  • - Money and meal were lost.
Dig Inn - Hair in my food horrible service disgusting food

I ordered dig like I typically do. I ordered their new menu item, the chicken with the mashed potatoes and the Brussels sprouts.

I paid extra for gravy on the side and extra chili sauce. It was delivered here. There was no chili sauce, no gravy in the bag. I opened it up to eat it, and there is a hair in my food.

So now, not only did I pay extra for stuff I did not get, but there was a nasty hair in my food. I tried very hard to get it handled and taken care of. The customer service is lacking; no one seems to care or wants to rectify this.

I would give them a terrible rating, at least the store that I ordered from in Bethesda, Maryland, disgusting. Now, not only am I out of money, but I'm out of a meal!

Loss:
$19
Pros:
  • Usually their food is fresh and tasty
Cons:
  • Not so fresh today people need to cover their hair and the customer service is very much lacking

Preferred solution: Full refund

User's recommendation: Disgusting

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1 comment
Sherolyn Zsb

So call them up and have them take the food back for your refund.

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