Sherrie S Ywl

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Verified Reviewer

Ripped off!

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Ordered injection pump, took 8 weeks to get, no would help with tracking. When got it and installed it with no modifications, it leaked. Finally got ahold of someone, told to ship it back and they would warranty it. After 3 more weeks, we called again, got hung up on, and finally got a person that told us no we will not warranty it. You must have done some changes to it, which is a lie.
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Loss:
$1100
Pros:
  • No pros
Cons:
  • Horrible to deal with and lie constantly

Preferred solution: Full refund

User's recommendation: NEVER use this company

Anonymous
map-marker Kalispell, Montana

Costumer service

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Ordered 2 weeks ago, no tracking number, horrible costumer service. Ended up not getting the part because they could not get it after all. Would never order from them again. Noteworthy the hassle.
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User's recommendation: Never

kathleen c Wwp
map-marker Garner, Iowa

*** injectors

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we had 1 bad injector, sent all 8 injectors in ,got the injectors back,and now we have 3 bad injectors,as we took them to a diesel shop to have them checked out, was not gonna send them 3 back as we probably would of got *** injectors again, learned a lesson , buy local
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Loss:
$300

Preferred solution: Price reduction

Anonymous
map-marker Abingdon, Illinois

REALLY!!

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I called this place looking for a new hpop, but before i ordered it i asked several questions about the check valves in the output lines, well being that oem ford replacement lines cost a fortune, i opted for a aftermarket version, i explained this to Chris, total dbag by the way, he said it would be fine to remove the anti flow valves wouldn't hurt a thing, the aftermarket fittings on my high pressure lines are more like hydraulic fittings rather then the snap together oem, so long story short i got the pump, and in the packaging it says, if your old pump is missing those, your core is no good, really, thanks for all the crap, don't buy *** from these guys, go ahead and spend the extra 2-300 bucks and get a terminator or an adrenaline after all was said and done i could've had one.
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Anonymous

6.4 powerstroke injectors

I got 6.4 powerstroke injectors from them and it ran worse than the old ones i pulled out. Dont waste ur time or money!
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Reason of review:
Bad quality
Anonymous
map-marker Memphis, Tennessee

Dont waste your money

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I once worked for diesel care and performance. They take in cores clean them up and sell them as reman they get rich of this. they take in injector cores run them on a stand and if they pass they sell them as reman or even new. they have been sued many times and in court many times. extremely dishonest they believe that as long as they sell on the internet then the only contact with the buyer will be by phone. I could not stand the dishonesty so i quit as have many people. they have been forced out of 3 towns due to all the problems they cause
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1 comment
Guest

Yes Diesel Care and Performance has a horrible reputation for selling defective injectors. I urge everyone to do a little research on them before buying from them.

Your research will reveal that they clean up an old injector and sell it as new or reman. Don't take my word for it - an internet search will reveal the truth.

Anonymous

Diesel care sells grabage parts

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I purchased a set of 8 injectors for an lb7 Duramax. Had a mechanic install them. All 8 where bad, balance rates way off. Less than 5000 miles the truck began smoking again and developed a sporadic idle. Save your money and don’t buy from this company. Their parts are trash!
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Reason of review:
Bad quality
Jazelyn Lol

Diesel Care and Performance sells counterfeit parts as oem

Do not buy from Diesel Care and Performance of Millington, TN. They sell counterfeit low quality parts as genuine oem parts. They sell their defective parts on eBay under the name Dieselcare. I bought a TPS sensor that was represented as oem but it was a junk part that failed soon after installation. They are crooks. They refuse to give a refund. They are defrauded many other buyers. Look at the reviews on the internet. Horror story after horror story. They commit fraud daily by misrepresenting the parts they sell. Billy Williams is the man in charge of this scam operation and refuses to deal with customer complaints. He is rude and obnoxious to everyone. Their fuel injectors are junk too. Look at the littany on complaints regarding these substandard quality parts.
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Loss:
$109
Evangelene Aei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Raleigh, North Carolina

Dieselcare, aka DCP, Inc of Memphis - Ripoff complaint

Ok, I got ripped off from this company like so many others. I bought fuel injectors for my Ford truck. They were advertised as new but upon close examination they were obviously used and did not work at all! I had to go the the dealer and pay full retail for good part. Dieselcare would not offer any help at all. Kept giving me excuse after excuse. On top of that they were the rudest people I have ever dealt with. Do you research before buying from these scam artists. You will see all the complaints they have received. You have been warned!!!
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Loss:
$700
Anonymous
map-marker Providence, Rhode Island

Diesel care inc.

Sent them a pump in July,And they said they had a mix up,So what happen is they sent some one else my diesel injector pump and sent me the wrong one,Bottom line they sent me one and said it was mine,had problems with it and went to john deere and said the pump wasnt even for my machine,What happen is the other person sent them a different pump and they in turn sent it to me!Im *** big time!It wouldnt be bad if they admitted to the mistake,but they claim im a lier!And i have a local John deere dealer to back up my story!
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Loss:
$350
1 comment
Guest

Dieselcare and Performance is the biggest rip-off scam operation I have ever seen. The sell used injectors as new.

they just clean them up and sell used junk as new.

On top of that they are rude, arrogant and ignorant. Stay away!!!!

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