Diesel Care And Performance
Diesel Care And Performance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diesel Care And Performance has a 1.8 star rating from 2 reviews; consumers are mostly dissatisfied, citing high prices and problems with exchange, refunds and cancellation policy, reliability, and rude or unhelpful staff.
Key Takeaways for Future Customers
- Check Diesel Care And Performance reviews before ordering parts.
- Expect limited tracking and slow fulfillment based on reported experiences.
- Confirm refund and exchange terms in writing prior to purchase.
Negative Feedback / Risk Areas
- Frequent customer complaints about defective or counterfeit parts and poor quality remanufactured injectors.
- Poor customer service with long delays, hangups, and refusal to honor warranties.
- Multiple reports of billing, refunds, and exchange disputes and high price level.
Positive Feedback
No pros reported in reviews; recent recommendations strongly advise against using this company.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Diesel Care And Performance has a 1.8 star rating from 2 reviews; consumers are mostly dissatisfied, citing high prices and problems with exchange, refunds and cancellation policy, reliability, and rude or unhelpful staff.
Key Takeaways for Future Customers
- Check Diesel Care And Performance reviews before ordering parts.
- Expect limited tracking and slow fulfillment based on reported experiences.
- Confirm refund and exchange terms in writing prior to purchase.
Negative Feedback / Risk Areas
- Frequent customer complaints about defective or counterfeit parts and poor quality remanufactured injectors.
- Poor customer service with long delays, hangups, and refusal to honor warranties.
- Multiple reports of billing, refunds, and exchange disputes and high price level.
Positive Feedback
No pros reported in reviews; recent recommendations strongly advise against using this company.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ripped off!
- - Ordered injection pump; arrived after 8 weeks with no tracking.
- - Installed with no modifications; it leaked.
- - Warranty denied after weeks of follow-ups.
Ordered injection pump, took 8 weeks to get, no would help with tracking. When got it and installed it with no modifications, it leaked.
Finally got ahold of someone, told to ship it back and they would warranty it.
After 3 more weeks, we called again, got hung up on, and finally got a person that told us no we will not warranty it. You must have done some changes to it, which is a lie.
- No pros
- Horrible to deal with and lie constantly
Preferred solution: Full refund
User's recommendation: NEVER use this company
Kalispell, Montana
Costumer service
Ordered 2 weeks ago, no tracking number, horrible costumer service. Ended up not getting the part because they could not get it after all.
Would never order from them again. Noteworthy the hassle.
User's recommendation: Never
*** injectors
- - We had one bad injector and sent in eight.
- - We got the injectors back and now have three bad injectors.
- - We learned to buy local.
we had 1 bad injector, sent all 8 injectors in ,got the injectors back,and now we have 3 bad injectors,as we took them to a diesel shop to have them checked out, was not gonna send them 3 back as we probably would of got *** injectors again, learned a lesson , buy local
Preferred solution: Price reduction
Abingdon, Illinois
REALLY!!
- - Asked about valves; chose aftermarket to save costs.
- - The staffer said removing anti-flow valves wouldn’t hurt; packaging warns the core may be bad.
I called this place looking for a new hpop, but before i ordered it i asked several questions about the check valves in the output lines, well being that oem ford replacement lines cost a fortune, i opted for a aftermarket version, i explained this to Chris, total dbag by the way, he said it would be fine to remove the anti flow valves wouldn't hurt a thing, the aftermarket fittings on my high pressure lines are more like hydraulic fittings rather then the snap together oem, so long story short i got the pump, and in the packaging it says, if your old pump is missing those, your core is no good, really, thanks for all the crap, don't buy *** from these guys, go ahead and spend the extra 2-300 bucks and get a terminator or an adrenaline after all was said and done i could've had one.
6.4 powerstroke injectors
I got 6.4 powerstroke injectors from them and it ran worse than the old ones i pulled out. Dont waste ur time or money!
Memphis, Tennessee
Dont waste your money
- - I worked for Diesel Care and Performance.
- - They take in cores, clean them, and sell them as reman.
- - They have been sued many times.
I once worked for diesel care and performance. They take in cores clean them up and sell them as reman they get rich of this.
they take in injector cores run them on a stand and if they pass they sell them as reman or even new. they have been sued many times and in court many times. extremely dishonest they believe that as long as they sell on the internet then the only contact with the buyer will be by phone.
I could not stand the dishonesty so i quit as have many people. they have been forced out of 3 towns due to all the problems they cause
Diesel care sells grabage parts
- - All 8 injectors were bad and balance rates off.
- - Under 5000 miles, the truck began smoking again and had a sporadic idle.
I purchased a set of 8 injectors for an lb7 Duramax. Had a mechanic install them.
All 8 where bad, balance rates way off. Less than 5000 miles the truck began smoking again and developed a sporadic idle.
Save your money and don’t buy from this company. Their parts are trash!
Diesel Care and Performance sells counterfeit parts as oem
- - Sells counterfeit, low-quality parts as OEM.
- - TPS sensor sold as OEM; failed after install; refunds refused.
Do not buy from Diesel Care and Performance of Millington, TN. They sell counterfeit low quality parts as genuine oem parts.
They sell their defective parts on eBay under the name Dieselcare. I bought a TPS sensor that was represented as oem but it was a junk part that failed soon after installation. They are crooks. They refuse to give a refund.
They are defrauded many other buyers. Look at the reviews on the internet. Horror story after horror story. They commit fraud daily by misrepresenting the parts they sell.
Billy Williams is the man in charge of this scam operation and refuses to deal with customer complaints. He is rude and obnoxious to everyone.
Their fuel injectors are junk too. Look at the littany on complaints regarding these substandard quality parts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDieselcare, aka DCP, Inc of Memphis - Ripoff complaint
- - Purchased fuel injectors advertised as new; they were used and failed.
- - Dealer charged full retail for a good part and customer service was rude.
Ok, I got ripped off from this company like so many others. I bought fuel injectors for my Ford truck.
They were advertised as new but upon close examination they were obviously used and did not work at all! I had to go the the dealer and pay full retail for good part. Dieselcare would not offer any help at all. Kept giving me excuse after excuse.
On top of that they were the rudest people I have ever dealt with. Do you research before buying from these scam artists.
You will see all the complaints they have received. You have been warned!!!
Providence, Rhode Island
Diesel care inc.
- - They mixed up my injector pump and sent someone else’s.
- - The pump wasn’t for my machine; a John Deere dealer backs my claim.
Sent them a pump in July,And they said they had a mix up,So what happen is they sent some one else my diesel injector pump and sent me the wrong one,Bottom line they sent me one and said it was mine,had problems with it and went to john deere and said the pump wasnt even for my machine,What happen is the other person sent them a different pump and they in turn sent it to me!Im *** big time!It wouldnt be bad if they admitted to the mistake,but they claim im a lier!And i have a local John deere dealer to back up my story!
Dieselcare and Performance is the biggest rip-off scam operation I have ever seen. The sell used injectors as new.
they just clean them up and sell used junk as new.
On top of that they are rude, arrogant and ignorant. Stay away!!!!
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Yes Diesel Care and Performance has a horrible reputation for selling defective injectors. I urge everyone to do a little research on them before buying from them.
Your research will reveal that they clean up an old injector and sell it as new or reman. Don't take my word for it - an internet search will reveal the truth.