Dicks Last Resort
Reviews and Complaints
*** Last Resort - Review in Cafes, Restaurants and Bars category from Loveland, Ohio
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Verified Reviewer | Hagerstown, Maryland*** Last Resort - Customer Care Review from Hagerstown, Maryland
My husband and I spent the day at the inner harbor in Baltimore, and thus looked like a laid back enough place to eat. Self seating is fine; however, we sat there for almost 15 minutes and no one even so much as acknowledged us for a drink let alone a food order.
This was on the deck at the pier, ridiculous, and I also watched 3 other couples and families leave due to the lack of service! Perhaps they should consider seating people so they know new customers who will be paying and tipping exist! I will never recommend, as a matter of fact I will discourage anyone I know from even stopping by there, and I will never try to visit there again. Can't review the food or drinks since we never received either.
Never encountered such a horrible lack of service anywhere! Stay away!
- Lack of customer servicewe were never acknowledged
*** Last Resort - Waiter Review from Grove City, Ohio
Dicks Last Resort Manager Review
*** Last Resort - Customer Care Review from Naperville, Illinois
Review in Cafes, Restaurants and Bars category from Houston, Texas
*** Last Resort Waiter Review from Niles, Michigan
*** Last Resort Waiter Review from Orlando, Florida
*** Last Resort Staff Review from Adairville, Kentucky
My first time ever eating here was at the restaurant in Gatlinburg on February 27th with a large bachelorette party, and we chose *** because we wanted to enjoy a drink or two before we started our night and we thought it would be a fun environment. While I'm aware it is called *** for a reason I can handle sarcasm.
However, my waitress told me she would not serve me because I was "drunk". This was definitely not the case, and she said because my eyes looked "chinked" she would not serve me. She served every other person alcoholic beverages except for me. I am well aware that legally you cannot serve someone who is drunk but I was not, although later on that night me being called a *** eyed drunk would have been true.
She targeted me and me only from the time we walked in the door, and it was obvious to the whole group as well. Because of that a few at the table refused to buy alcoholic drinks. It was alot more than sarcasm and I could go on and on, but I wont. I will never ever eat at one of these restaurants again and I have and will continue to tell everyone I know about the terrible experience.
Worst. Restaurant. Ever. p.s.
i did leave her a tip, it equaled the amount her personality and service was worth. Happy spending!
*** Last Resort Customer Care Review from Indian Head, Maryland
*** Last Resort - Waiter Review from Schertz, Texas
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Verified Reviewer | Panama City, FloridaReview in Cafes, Restaurants and Bars category from Panama City, Florida
Dicks Last Resort Customer Care Review
DO NOT GO
Rude Experience would be OKAY but we got NO EXPERIENCE due to lazy server
VERY disappointed in this place. (***'s Last Resort Nashville) We dropped our 5 kids off with their 19 year cousin with plenty of money AND TIPS!
I know the staff is suppose to be rude but you go to this place for AN EXPERIENCE. (You certainly don't go there for the food.) The female server said she wasn't going to bother giving them a dance hat with a unique phrase like everybody else gets (probably thought they wouldn't be good tippers I'm guessing. She was wrong!) They ended up leaving! We were hoping they could be entertained while we did the bicycle tour.
They were expecting to have a RUDE experience not NO EXPERIENCE whatsoever. Lazy, lazy server. We've gone to three other ***'s.
I would never recommend this place after what they did to this group. It's wasn't rudeness it was pure laziness.
- Dicks in nashville
Preferred solution: Let the company propose a solution
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Perhaps your "boyfriend" should go to college and get a REAL JOB - not to follow in your footsteps as a low-class ***.
And maybe then he could do something worthwhile like leaving angry comments at strangers insulting them for no good reason
@Reno,Nevada -Then who would be around to serve fat slobs like yourself? I worked in restaurants during my college years and 95% of my co-workers were either attending college as well, or had another job, like being a teacher, office worker, etc.
One waiter who only worked evening shifts had a day job working as a accountant. Your ignorant judgment of people who are waiters/waitresses is a reflection of how low-class YOU are.
You are a *** ***... .
. "***'s"
BTW: I do agree that was not very nice to give NO notice to the employees. I can only guess they made the decision so as to avoid people all jumping ship at once, which, if you think about it, was a selfish thing on their part. In other words, they were just thinking of themselves it would seem.
Managers get severance pay because it is part of their employment contracts. You, as a server, have no such contract.
In fact, I've never even heard of a tipped employee receiving severance pay. Severance pay is not something a company just on the spur of the moment decides to offer an employee.
It is something the Company would have pre-determined and offered upfront in the employment contract. Its parameters would be carefully laid out in the contract, regarding the amount of money to be received and what length of service it is based on.